Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2023 par Supervisor at La Jolla Cove Hotel and Suites, Gestion de l’hôtel
Thank you for your stay and review! We hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
You pay for 1 day and able check in only at 4 and have to check out before 11 am. 5 hours are stolen from you
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Grigori, the check-in and check-out times are set to ensure each room is properly prepared for guests. The aim is to provide a comfortable stay for everyone. Your feedback is appreciated, and the team will continue to look into ways to enhance the guest experience.Sincerely,The Guest Care Team
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Ji, thank you for staying with us at La Jolla Cove Hotel & Suites. We're glad to see you had an enjoyable experience. We look forward to welcoming you back.Sincerely,The Guest Care Team
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Good
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management, Gestion de l’hôtel
We are so happy to hear you had a great experience at our location! We hope to see you again soon!
par un voyageur de Kuna
Publié le 20 sept. 2024 sur Expedia
The property has great views however the room was outdated, in disrepair and not very clean.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Ryan, thank you for sharing your thoughts. The feedback about the room conditions is noted and will be looked into. Your positive note on the views is appreciated.Sincerely,The Guest Care Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Beautiful property in a beautiful area, the hotel room was gorgeous! Had an amazing stay!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Oz, thank you for staying with us at La Jolla Cove Hotel & Suites. We're thrilled you enjoyed your stay and hope to welcome you back soon!Sincerely,The Guest Care Team
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I thought the hotel and service was great; however, they had weddings on the roof top all 3 nights we were there and the music was loud and when the music stopped they people were very loud. It would have been nice to know this before I booked the room. All in we were paying over $400 a night and given the noise, I would not go there again at that price
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Mark, we're glad you appreciated the hotel and service at La Jolla Cove Hotel & Suites. Meanwhile, the vibrant atmosphere from rooftop events can sometimes be more lively than anticipated, and the feedback about being informed in advance is noted. Thank you for your understanding. We wish you all the best in your future travels.Sincerely,The Guest Care Team
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Emily, thank you for staying with us at La Jolla Cove Hotel & Suites. We're glad you had an enjoyable experience and hope to welcome you back soon.Sincerely,The Guest Care Team
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The experience was terribly bad… we had asked for a different room with a beach view but we got a different room.. we are very much disappointed with the service and room..
we did not expect this bad service.. they were not ready to change the room even after requesting for a change in room..
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Varadharajan, thank you for sharing your experience. Receiving a room that did not match expectations is understandably frustrating. Your feedback will be shared, and efforts will be made to address your concerns.Sincerely,The Guest Care Team
