Note fondée sur 951 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
82 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Endroit calme proche de San Diego

Publié le 2 déc. 2018 sur Hotels
Cet établissement dispose de toutes les facilités pour un séjour de vacances. Nous avons séjourné dans la villa 14. Très grande pièce avec tout le confort requis. La clim fonctionne bien. On se perd un peu au début dans les escaliers et les ascenseurs de ce grand ressort. Salon et salle à manger très bruyants.
Commentaires de Gestion de l’hôtel
3 déc. 2018 par Melissa King, Gestion de l’hôtel
Dear Gerard, Thank you so much for taking the time to tell us about your recent stay. I'm glad you enjoyed your room, and I'm sorry you found the living and dining room to be too noisy. I hope we will be able to welcome you back again soon! Kind Regards, Melissa King, Marketing Manager
4 sur 5
Recommandé
pour Couples
par un voyageur de Europe

very good location nice hotel

Publié le 18 août 2017 sur Expedia
Pour : location. staff courtesy. pool loungers
Contre : soundproofing. activities for the kids.
Emplacement : close to shops, restaurants, cove
perfect location next to La Jolla cove and the shops, restaurants. nice lobby/restaurant area and pool (though pool could be bigger). staff is very friendly though not everything is perfectl handled. Rooms seem good overall but with quite some variation from one to the other.
Commentaires de Gestion de l’hôtel
21 août 2017 par Rita ~ Director of Sales, Gestion de l’hôtel
Dear Traveler, Thank you very much for sharing your great review. Our team is genuinely thrilled to know that La Valencia continues to make magic moments for our guests. Our location is indeed unbeatable! We hope to share more special memories with you in the future. Kind Regards,
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Only one caveat, ocean room was a truncated side view as opposed to full panoramic. Otherwise incredibly friendly and helpful staff, free transportation within a mile and great bar and restaurant.
Commentaires de Gestion de l’hôtel
19 août 2024 par La Valencia Management , Gestion de l’hôtel
Eamonn, Thank you for the review and for your feedback! We are so happy to hear you enjoyed the staff and transportation. We will look into making sure our room views are clear, and would be happy to assist you when making your next reservation to assure you get the view you are expecting. Thank you again!
2 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par La Valencia Management , Gestion de l’hôtel
Dear MatthewThank you for staying with us and for taking the time to review your stay in La Jolla. We value your feedback and regret that your overall experience was not a five-star experience. We hope to have the opportunity to welcome you back soon.
4 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Lovely historical property. Oasis next to Scripps park.
Commentaires de Gestion de l’hôtel
12 août 2024 par La Valencia Management , Gestion de l’hôtel
Ava, Thank you for your review and for visiting our historic property. We appreciate your feedback and look forward to welcoming you back to the Pink Lady!
3 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par La Valencia Management , Gestion de l’hôtel
Hi Elia, Thank you for your review. We hope we can welcome you back to earn a 10/10 rating in the future. If you have any feedback on your visit, please do not hesitate to reach out to our team. Thank you!
3 sur 5
par un voyageur

Ridiculously overpriced

Publié le 1 août 2024 sur Hotels
Advanced arrangements made with the property for 60th birthday + 30th anniversary + visiting 1st grandchild + iPrefer all in one visit yielded…nothing. Nothing any guest with no special events couldn’t get. Wasn’t expecting anything but still surprised they did nothing. The property is comfortable but ridiculously overpriced-ocean view, etc. all considered. Service was generally friendly, though we did walk out of the Sala room after being ignored for 30 minutes. Won’t return.
Commentaires de Gestion de l’hôtel
1 août 2024 par Kevin , Gestion de l’hôtel
Hello,Thank you for your feedback. I am sorry this happened to you. We note all special occasions for our guests so that we can surprise and delight them to amenities or priority check in. I did not see any notations regarding a 30th anniversary trip from this week. May I inquire to the name on the reservation? I did see this booking was done through a third party and we want to make sure that we at the hotel are receiving all the correct information from them so we can take care of our guests celebrating. Please feel free to reach out. Kevin BassFront Office Managerkbass@lavalencia.com
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par La Valencia Management , Gestion de l’hôtel
Peter, Thank you for your five-star review. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par La Valencia Management , Gestion de l’hôtel
Basel, Thank you so much for your five-star review. We look forward to welcoming you back in!
5 sur 5
par un voyageur

Publié le 23 juill. 2024 sur Expedia
From the time you pull up to the property the staff is doing everything they can to make sure you have the most unbelievable experience. Greeted by valet, bag check, seamless check in, complimentary champagne, your vacation begins the moment you step onto the meticulously kept timeless property.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par La Valencia Management , Gestion de l’hôtel
Dear Travis, Thank you for your kind review of La Valencia Hotel. Our team is thrilled to know that you enjoyed your experience, especially helpful staff and and timeless property. We value your feedback and look forward to welcoming you back soon to the Pink Lady.