Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Expedia
Peu de restaurants aux alentours
Commentaires de Gestion de l’hôtel
15 août 2023 par Hotel Manager, Gestion de l’hôtel
Hello, thank you so much for taking the time to share your experience with us! Providing the highest level of hospitality is always our top priority, and we are so glad that our accommodations were perfect for your stay in San Diego. We are just a short walk to a variety of food options or if you prefer a short car ride to the UTC Mall where they showcase some of San Diego's best restaurants. Thank you again for choosing Residence Inn La Jolla - we would love to host you again soon!
par un voyageur
Publié le 1 nov. 2022 sur Hotels
Très bon séjour. Personnel serviable et accueillant
Commentaires de Gestion de l’hôtel
1 nov. 2022 par Jessica, Gestion de l’hôtel
Hello Delphine, thank you for your review! We are so happy to hear that you enjoyed your stay. Providing the highest level of hospitality is always our top priority. Thank you for choosing Residence Inn La Jolla - we look forward to hosting you again soon!
par un voyageur de La Jolla San Diégo Californie
Publié le 27 sept. 2019 sur Expedia
Très bon accueil. Personnel de service sympatique. Appartement vaste et bien équipé. Secteur calme. Un bémole lors du 2ème séjour, une sorte de chaudière s'est mise en route a 6h du matin..très bruyant même si la surée était courte.
Globalement résidence à conseiller
par un voyageur
Publié le 25 mars 2019 sur Expedia
par un voyageur
Publié le 10 sept. 2018 sur Hotels
Pratique, près de tous les services. Tranquille. Notre deuxième fois à cet hôtel été c’était parfait!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
I was told by the hotel that they gave away my room after a very long day at seaworld with my daughter asleep in the car.
They even emailed me earlier in the day to see if i was still going to check in. I responded that i was and received no response. When i got there they told me they had no rooms and sent me to a different hotel 20 min away and said i didnt have to pay. After a 20 min wait for the paper he was going to send me to the other hotel with, he came out with the letter which said that my reservation was being sent over to their hotel and that i was responsible for the charges. It was unfortunate because we liked this hotel. I understand this happens, but it was a very rough night.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Tracy, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. We strive to provide excellent service, and fell short. You are correct, this does happen, however I have taken this feedback back to my operations managers to ensure when situations like this occur we are better prepared and more proactive. I apologize for the inconvenience and hope we can host you on another stay to our hotel and show you the service we strive to provide.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
No easy parking and they charge $25 dollars for parking
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Tracy, Gestion de l’hôtel
Thank you for taking the time to review our hotel. Parking in our area is difficult with the hospitals and university. I am happy to see that your stay was overall a good experience. We hope to have the opportunity to host you again!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
only the property parking is not easy to park vans.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your review! We're thrilled to hear that you enjoyed your stay with us. We appreciate your feedback regarding the parking situation. We understand that parking vans can be a bit challenging and are actively exploring solutions to improve the experience.Your comments are invaluable in helping us enhance our services, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for taking the time to leave us such a glowing review! We’re thrilled to hear that your stay with us was nothing short of perfect. Our team works hard to ensure every guest has a memorable experience, and your kind words affirm that we’re on the right track.We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
i don't approve of making someone pay for parking if they have booked a room with you.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback! We’re delighted to hear that you had a positive experience with us.We understand your concerns regarding the parking fee, and we genuinely appreciate your input. Parking policies are often set to help manage space and maintain the quality of our services. However, we are always looking for ways to improve and make our guests' experiences more enjoyable. Your feedback is valuable, and we will certainly take it into consideration as we review our policies.Thank you once again for your kind words and for choosing us. We hope to have the opportunity to welcome you back in the future.
