Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2022 sur Expedia
par un voyageur
Publié le 26 mars 2022 sur Hotels
Good location and good service. However, the property is falling apart. Furnishings are outdated and filthy. Couch had sweat stains and other deep stains. Rug full of dirt and stains. Windowsills full of dust and grime. Curtains show dark areas full of dirt. Awful smell. Do not recommend.
par un voyageur
Publié le 5 déc. 2021 sur Expedia
I liked that when it came time to extending my stay for a few hours, and some other logistical things along the way I need help with, I am happy that the front reception staff helped me. They directed me to places I was interested in, and helped me with printing documents from my computer.
The included breakfast was nice and delicious always!
I liked the size of my apartment. I was spacious and comfortable.
The only complaints I have for this hotel is:
1) The hot water for the shower was inconsistent.
2) I could not engage the hot water (in the bathroom where the bathtub was).
Other than these few things, this was a good hotel for me to stay at.
par un voyageur
El precio debería ser un poco más bajo para su cal
Publié le 26 juill. 2019 sur HotelsEl apartamento fue muy cómodo, solamente el problema o mi descontento fue el servicio del personal, no dan información sobre los servicios que ofrece el establecimiento desde sus servicios fuera del departamento como dentro, tuve que aprender por mi cuenta el uso de la tina de hidromasaje, con la susceptibilidad de que si lo malogra algo tendría que pagar, y el control de la televisión no funcionaba, por otra parte el desayuno fue muy bueno.
Commentaires de Gestion de l’hôtel
9 août 2019 par VENTAS-ALCALA APART HOTEL, Gestion de l’hôtel
ESTIMADO EDWIN,
LAMENTAMOS LO OCURRIDO MEJORAREMOS LAS FALENCIAS EN OTRA OPORTUNIDAD TE ESPERAMOS, GRACIAS POR TUS OBSERVACIONES,
SALUDOS CORDIALES
par un voyageur de Victoria, Canada
Publié le 16 févr. 2019 sur Expedia
We were very comfortable in the apartment. Once we arrived the service was terrific, friendly and very helpful. The breakfast was very tasty too and we appreciated the freshly brewed espresso.
The one problem is contacting the hotel prior to your visit, emails are unanswered and we had to get Expedia involved.
We tried to set up transportation to the hotel from the airport but it was a no show. Plenty of cabs at the airport and for 70 Bolivia is they get you to hotel. Just have your address written down and have taxi driver write the amount to confirm
Commentaires de Gestion de l’hôtel
10 mars 2019 par Alcala Apart Hotel, Gestion de l’hôtel
Lamentamos el inconveniente que tuvo por las inmediatas respuestas de nuestra parte.
Saludos.
par un voyageur
Publié le 5 janv. 2019 sur Expedia
This. Property is a little worn, and noisy.
Location is ok
par un voyageur
Publié le 17 nov. 2018 sur Expedia
Los baños están muy viejos y todo el mobiliario y enseres. Hace falta una buena reforma y sustitución de mobiliario.
par un voyageur
Mediocre Stay
Publié le 27 août 2018 sur HotelsIt was an okay stay overall. The website said staff could help with travel bookings, and that was a main reason I stayed there. But they didn't really have a lot of details themselves and didn't ask the agency all the questions I had. They kept referring me to the travel agency to speak with them myself - which is not really helpful because I can always call and speak to any agency myself. The room was okay - pretty cold actually so wish there was a space heater or extra blankets in the living room area. They showed me the pool and sauna area but not really how to work it - everything was turned off and how to turn it on was unclear.
Commentaires de Gestion de l’hôtel
16 oct. 2018 par ALCALÁ APART HOTEL, Gestion de l’hôtel
Dear guest:
We appreciate your opinion and we are very sorry to hear this; really this is not the kind of experience that we wants for our clients to have.
We appreciate all of your observations and these will be taken into account for a constant improvement of our services.
We are sending your suggestion to our team. We hope soon visit us again. Best regards.
ALCALÁ APART HOTEL
par un voyageur
Publié le 19 août 2018 sur Hotels
아파트같이 넓고 주방이 있어서 좋았음.
단 냉장고속 물은 별도로 돈을 받음
Commentaires de Gestion de l’hôtel
26 oct. 2018 par ALCALÁ APART HOTE, Gestion de l’hôtel
친애하는 손님 : 시간을내어 우리와 경험을 공유해 주셔서 감사합니다. 우리 직원들이 즐거운 시간을 보내 게되어 매우 기쁘게 생각합니다. 의견을 보내 주셔서 감사 드리며 다시 만나고 싶습니다. 관심있는 프로모션에 대해 Facebook 페이지에서 우리를 팔로우 할 수 있습니다. 곧 다시 방문해 주시기 바랍니다. 안녕하세요 .- ALCALÁ APART HOTEL
Recommandé
pour Tout le mondepar un voyageur de Miami
Publié le 9 avr. 2018 sur Expedia
Hotel was real nice. Apartment was clean and very comfy. Staff was friendly. Very good stay overall. Only area they need improvement is their WiFi, it was very slow.
Commentaires de Gestion de l’hôtel
22 mai 2018 par Alcalá, Gestion de l’hôtel
Thank you for your comment. We will waiting for your next visit to La Paz.
