Note fondée sur 193 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Management, Gestion de l’hôtel
Hello, thank you for your stay with us. We appreciate having you. We hope you have a great day and we look forward to seeing you again soon.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Management, Gestion de l’hôtel
Chris,Hello, thank you for your stay. We appreciate having you as our guest. We hope you have a nice day.
par un voyageur
Just don’t you will be disappointed!!!!!!!!!!!!!!
Publié le 7 sept. 2024 sur HotelsI booked a queen suite and I think I was put into a whatever? I had no balcony like it said it would online. I wasn’t even given a price for the room like I was told I would by the facility personnel. He said the manager had to go online to figure it out once she got home. I stayed up as long as possible to get that info and was told I would receive a call to my room, also didn’t happen. When I went to the office I was told that because I booked it online I couldn’t get a final price from Red Lion. The walls are super thin and the ceiling sounded like the occupants above were about to fall through the floor. The road noise is horrible and I could hear multiple tv’s going most all night. If you want sleep I do not recommend. I work for a very large local corporation and will not recommend anyone stay there. Also the continental breakfast I would rate below a 1 if possible. I will say the room was clean, so hats off to the maid service. My final rating would be 0 of 5
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Management, Gestion de l’hôtel
Dallas,Hello, you drove into our carport with your semi truck. Your manager even said this is not a truck port and we were working with your main company. If you work for a large corporate company, you should know that your semi truck does not go under a carport. We understand your frustration, you had a bad day but it's not accurate what you are describing.You did not bring a third party confirmation number from your booking. The front staff took their time to assist you by calling the agents at the third party booking site to locate your reservation confirmation number since it did not appear on our end. It was kind of them to take the time to help you find your booking by being placed on hold for a long time. If you had your confirmation number on you, we could have assisted you a lot faster and then spoke to the company afterwards while you were in your unit.If you wanted an upstairs room, you just had to ask for one, those are the balcony units. We would have accommodated you.You arrived at 2am wanting breakfast, our Express breakfast is not 24 hours. It is from 6:30-9:30 am posted in our lobby.I understand you had a bad day and you created a big issue for us, too, by driving into the carport and damaging it. We have been working with your company who also were not happy with you. We know you had a bad day but your company and our staff were the ones left picking up the pieces.
par un voyageur
Publié le 28 août 2024 sur Hotels
Sent installers to stay at this hotel for a night and they reported that the rooms had bed bugs
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
There is some type of misunderstanding here. If you have further questions or concerns, please contact 541-647-0980 so we can better assist you with your concern.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Very clean room. Staff was very friendly.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Management, Gestion de l’hôtel
Thank you so much for your kindness! Our staff and management really do appreciate this so much. The team works 24/7 to assist guests and this means a lot. We will look forward to having you stay with us again in the near future. Thank you for your feedback.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Nice service!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Management, Gestion de l’hôtel
Joel,Hello, thank you for your feedback. We are so happy to have you stay with us. We thank you for your kind review and know that this means a lot to our staff and management. We look forward to you visiting again! Have a great day.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
We just spent the night and left early.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback, Robert. We appreciated having you stay with us. Your kindness meant a lot to our staff and team. We look forward to having you stay with us again and hope you have a great day!
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Management, Gestion de l’hôtel
Hi Carol,We are not able to see your review. If you have any questions or concerns. Please, contact us at 541-647-0980 so we can better assist you.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Clean comfortable. Friendly staff
Commentaires de Gestion de l’hôtel
20 juin 2024 par Management, Gestion de l’hôtel
Timothy,Hello, thank you so much for your kindness. This means a lot to our staff and management. We are thrilled that you had a nice time and we look forward to you staying with us again! Thank you for your feedback.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Too small of Bed
Commentaires de Gestion de l’hôtel
18 juin 2024 par Management, Gestion de l’hôtel
Hi Thomas,Thank you for your feedback. We have queen and king size beds, but you prepaid your unit online and chose the queen size option. Next time, just call or come by the office and we can help you select the best option to meet your needs. Just give our front desk a call we are here to help you anytime! Thank you!
