Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Just what I was looking for in my first trip to the area.
Publié le 20 mai 2024 sur HomeAwaygreat views of the Mountains. Close to the village and all kinds of restaurants. Quiet. Just what I was looking for. The cove is a great location and I will be back
par un voyageur
Everything is broken and the pool was drained
Publié le 26 mars 2024 sur HomeAwayVery run down house, broken shower, the water ran from the shower head the entire time we were there and flooded the floor, electrical outlets don’t work in the kitchen or master bedroom , the master bathroom toilet gets stuck and only flushes sometimes, the front door handle doesn’t work and we had to use the side door to get into the house and a company came out in the middle of our stay and drained the pool. Then we went to go for a bike ride and the bike tires are flat. We left and went home early on my birthday. Very disappointed!
Commentaires de Gestion de l’hôtel
11 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Mandy, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Not as advertised.
Publié le 29 févr. 2024 sur HomeAwayThis home hasn't had any upgrades since 1986. It's very dated, weathered and without character. Barely any furnishings. Furniture was dusty and bathrooms were just surfaced cleaned. The pool was very dirty. I wouldn't recommend this home to anyone. The check out requirement is too early. 10am.
Commentaires de Gestion de l’hôtel
20 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi, Steve, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are disappointed to read that your recent experience was not satisfactory. We sincerely apologize for the cleanliness issue you encountered and appreciate you alerting us and allowing our team to make it right. The local staff has been informed of this. They will assess and make any necessary updates to the home for the benefit of future guests. Thank you for your stay, and we hope to host you again soon.
par un voyageur
Disappointed but made the best of it
Publié le 3 juill. 2023 sur HomeAwayThe whole point of this trip was to get away with family and enjoy a private pool and bbq area. The disappointment when we saw that the pool was murky and dirty and probably hadn’t been cleaned in a while, was real! I am embarrassed to say we swam in the pool regardless of it looking gross. I mean it was the point of this trip! I reached out to guest services only to receive no feed back. They just waited to respond and responded with do you still need help with this issue? So there’s that! I must say the house itself and sleeping arrangements were perfect for 6 ppl. It probably could comfortably sleep several more. The master bedroom and bath were huge.It was clean and had what we needed. The only other complaint was the refrigerator that had a sign that it works and to just give it time to cool. It leaked water everyday that we were there so it was hard to believe it worked. It barely chilled food too.The freezer work just fine. Overall it turned out okay bc we decided to make the best of it. I however wld not stay here again with the intent to use the pool and bbq. I wld stay otherwise.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Andrew, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Lovely home with maintenance issues
Publié le 29 mars 2022 sur HomeAwayWe enjoyed our stay overall but had to call the property manager three times for maintenance issues that should not have happened- water line broken on fridge spilling water everywhere, overhead fan that does not work and the primary shower broken again spraying water everywhere. None of the items were fixed during our visit. The beds are comfortable and the outdoor areas are lovely. The kitchen is large and fairly well stocked.
Commentaires de Gestion de l’hôtel
18 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We are very sorry these issues occurred during your stay and we were not able to resolve them while you were in our home. We are glad you found the beds comfortable and enjoyed the outdoor area. We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Management Company
Publié le 27 janv. 2022 sur HomeAwayThe management company for this property is not very accommodating. The house it self was nice and location was great (beautiful mountain views).
Commentaires de Gestion de l’hôtel
18 déc. 2023 par VrboOwner, Gestion de l’hôtel
Elizabeth, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to host a future stay. Thank you!
par un voyageur
Nice New Year’s
Publié le 14 janv. 2022 sur HomeAwayEnjoyed the desert.
par un voyageur
Average
Publié le 8 août 2021 sur HomeAwayIt was adequate and overall enjoyed
par un voyageur
Girls and family trip
Publié le 30 juin 2021 sur HomeAwayBooked for a two day girls trip, and added an extra night after to enjoy family time. We all had a nice relaxing week away.
par un voyageur
Pleasant Stay
Publié le 13 juin 2021 sur HomeAwayWe really enjoyed our stay. The house was clean and the neighborhood is quiet. It is a good place to relax.
