Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Pool
Publié le 7 oct. 2024 sur HomeAwayHad a great time! Property was great and the pool was even better!
par un voyageur de Vista, CA
Great Family Getaway
Publié le 12 août 2024 sur HomeAwayThis is a perfect family getaway and so much fun for kids and adults. The place is extremely well stocked for cooking. Better than the majority of places we have stayed. Plenty of sleeping accommodations and just an overall fun place with a beautiful view. The kids are already wanting to go back. We definitely recommend this house!
par un voyageur
Grandkids weekend!
Publié le 28 juin 2024 sur HomeAwayThis is the second time that we have been in this home. The home is so nice, clean and has everything needed for a special stay. My grandkids had so much fun at the pool, and activities in the surrounding area. Anytime you can make 5 kids want to come back it’s a win! Thank you for the use of your lovely home!
par un voyageur
Fun for everyone
Publié le 28 mai 2024 sur HomeAwayWe loved staying at this property! The neighborhood is wonderful for short walks in the morning and evening. We loved the views of being on a quiet golf course during the day and having the small space on the lawn for our babies to sit when not in the pool. The only “problem” was how incredibly slippery the tile around the entire pool/patio was when wet. We just put towels around the enterances. Having a 18 month toddler made this really difficult but I just held his hand or carried him to and from the pool. The house is huge, kitchen and living area was very nice for our party to hang out in. There was also a small gated area between the bedroom casita and front door which was nice for my toddler to be outside without worrying about the pool. We had three small families stay here and it was perfect. We would definitely return another time:)
par un voyageur
Horrible home.
Publié le 15 mai 2024 sur HomeAwayThe house was so dirty. Everything needed to be redone. The refrigerator leaked water all over the kitchen constantly. I spent my whole weekend mopping up water and washing wet towels. We had no response from management except to send a maid on our last day with more towels. This place is a true dump. We asked for some kind of remuneration and heard nothing. Do not rent this house.
Commentaires de Gestion de l’hôtel
16 mai 2024 par VrboOwner, Gestion de l’hôtel
We want all of our guests to have great stays.
This is one of my favorite houses in the desert and we use one of the next vacation rental cleaning companies in PGA West.
The fridge leak was unfortunate. However, we had a 2nd fridge less than a year old at the home for their use.
That said, this guest attempted to extort us for money. While we offer a fair amount for warrsnted inconveniences that occur, in this case the fridge leak, we asked her multiple times how much she wanted and she didn’t respond. She did message us just before this review that if we didn’t pay her she would leave a bad review without ever indicating how much she wanted. We responded asking what she felt is fair but before ever responding to us she left this review.
A guest checked out Saturday morning gave the home five-stars on another platform.
When Kelly contacted us noting the fridge leaked and they needed new towels. We sent our cleaner the very next morning with fresh towels because she used towels to clean up a fridge leak. Our cleaner asked if there was anything else needed and the male guest in the group said no.
We also contacted our handyman but Kelly never confirmed a time he could go.
par un voyageur
Great house for golf and/or family vacation
Publié le 5 févr. 2024 sur HomeAwayThe house was perfect for a three-day golf trip - big, clean, everything you need, and great backyard set up. Would recommend for families too.
par un voyageur de SAN CLEMENTE
Family and Friends Getaway
Publié le 27 nov. 2023 sur HomeAwayThe house needs some love and some basic stuff which is a miss. Coffee pot is broken and so were left to use a tiny personal use pot for 6 adults. No dish soap or anything to scrub dishes etc clean. The whole house is pretty tired and is in definite need of some love. The pool slide and fountain sprays water all over the side yard and if I was the homeowner I would want to get this fixed as there is water runoff all over. Location is great and can walk to the tennis courts or to the restaurant down the street.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thanks Matt! Next time you stay with us please reach out if you need anything. We didn’t realize the coffee pot was broken, we will replace it. There’s normally dish soap and sponges under the sink, we will replace and make sure they are there.
There’s a valve that can be adjusted right behind the slide to adjust the water pressure up or down some guests like the water on the slide to run faster others slower, simply fix by adjusting the valve.
Thanks!
par un voyageur
Labor Day weekend getaway
Publié le 19 sept. 2023 sur HomeAwayThe house checked all the boxes. Great time for the adults and very kid friendly.
par un voyageur
Nice family getaway
Publié le 13 août 2023 sur HomeAwayGreat place for a family to enjoy
par un voyageur
Nightmare Rental House
Publié le 10 août 2023 sur HomeAwayI paid good money for a rental with a pool, and what I got was a breeding ground for who knows what kind of bacteria and insects. Upon our return all 9 of us ended up with a horrible ear infection. The emergency room doctor was shocked that we all suffered with an ear infection and indicated the only way we could have contracted the infection was if we had spent time in a dirty pool. Sure enough I told him we were in a rental house with a pool all weekend. When I reached out to Shevy the property manager, he shrugged it off and said i am sorry but the pool gets cleaned 2-3 times a week. Upon our check in to the house, the pool was full of debris and insects.
I tried to complain but it was clear they couldn't care less. They shrugged it off as if it was a minor inconvenience. I have higher standards for where I choose to spend my precious time off.
I wouldn't recommend this rental to my worst enemy. Unless, of course, they enjoy swimming in a dirty pool. But for anyone with an ounce of common sense and basic hygiene standards, steer clear of this house.
In pictures they show a great basketball hoop in the pool, my kids got excited to play but when we checked in the hoop was already broken and in shambles. The patio furniture has cushions that do not even fit the furniture, barbecue area was full of dust and the grill was filthy, sliding door was of track and barely opened and closed. In conclusion its apparent that this house is not maintained properly. Steer clear...
Commentaires de Gestion de l’hôtel
25 août 2023 par VrboOwner, Gestion de l’hôtel
We want all guests to have great stays. The pool is cleaned 2-3 times per week. The pool water was clear and it's cleaned and tested 2-3 times per week. The guests before Liz and every guest since hasn't had an issue.
The desert can be windy, so there's a possibility that only a few hours after cleaning there could be leaves etc in the pool.
We ordered a new basketball hoop. The HOA made us remove the one that was there, the one we replaced it with got a lot of use and was tired. We immediately sent our handyman to address it and he provided a smaller temporary hoop that they approved. Additionally we ordered a new one similar to the one in the photos but not mounted into the ground as the HOA made us remove that one.
The patio is swept hosed and cleaned. For those that have not lived in the desert when it's windy in only a few hours there can be sand and dust. We operate over 30 homes in the desert, it's something we work on regularly.
