Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Casa de Campo Resort & Villas, Gestion de l’hôtel
Dear Mr. Geoffrey, Thank you for choosing Casa de Campo Resort & Villas. We are aware that you have informed our Reception staff that you sent that rate by mistake. So we hope you had a wonderful experience with us and enjoyed our services and facilities. We look forward to having the opportunity to be your host again. Best regards.Carolin Alvarez,Customer Care Ambassador.
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par Casa de Campo Resort & Villas, Gestion de l’hôtel
Dear Mr. Geoffrey,Thank you for choosing Casa de Campo Resort & Villas for your recent stay.We sincerely apologize for any inconveniences you may have encountered during your vacation. Ensuring that our guests have a memorable and enjoyable experience is of utmost importance to the entire Casa de Campo team.We deeply regret falling short of your expectations and hope for the opportunity to welcome you back in the near future.Best regards,Diana José,Customer Care Ambassador.
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Casa de Campo Resort & Villas, Gestion de l’hôtel
Dear Mr. Robert,Thank you for choosing Casa de Campo Resort & Villas.We are pleased to read your comment and know that your vacation has been memorable and that you have been able to enjoy every minute with us.It is always a pleasure that our guests can cultivate beautiful moments with us and with our wide variety of services and facilities.Kind regards,Diana José, Customer Care Ambassador.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Casa de Campo Resort & Villas, Gestion de l’hôtel
Dear Mr. Robert,Thank you for choosing Casa de Campo Resort & Villas.It is a precious privilege to receive your comment and hear from you that your vacation was memorable, especially that you were able to enjoy every minute of your stay at our facilities.It is important to us that our customer have a wonderful stay.We look forward to having the privilege of being your hosts again in a near futureReceive greetings from Dominican Republic.Diana José, Customer Care Ambassador
par un voyageur
Incroyable et UNIQUE ❤️
Publié le 13 juin 2023 sur HotelsL'hôtel casa de campo à la Romana est une super hôtel pour passer des vacances de rêve ! Situé dans un cadre magnifique, il offre tout le confort et les services dont vous avez besoin. Vous pourrez profiter de la piscine, du spa, du golf, des restaurants et des activités culturelles. L'hôtel casa de campo à la Romana est l'endroit idéal pour se détendre et s'amuser !
Commentaires de Gestion de l’hôtel
13 juin 2023 par Casa de Campo Resort & Villas, Gestion de l’hôtel
Dear R,Thank you for sharing your experience at Casa de Campo Resort & Villas.We are very happy to hear from you that you had a well enjoyed with us.Our greatest satisfaction is that our guests are happy and that we have been able to meet your vacation expectations.We hope to have the opportunity to welcome you in the near future.Best regards from La Romana,Diana José, Customer Care Ambassador.
par un voyageur
Publié le 15 mai 2023 sur Hotels
Tres agreable resort. Golfs superbes et restaurants varies et de bonne qualite’. chambres confortables et service de qualite’
Commentaires de Gestion de l’hôtel
15 mai 2023 par Casa de Campo Resort & Villas, Gestion de l’hôtel
Dear Mr. Carlo, Thank you for cchoosing Casa de Campo Resort & Villa.We are pleased to know that you enjoy our services and facilities.It is important to us that our customer have a wonderful stay.We look forward to having the privilege of being your hosts again in a near future. Receive greetings from Dominican Republic.Diana José, Customer Care Ambassador
par un voyageur
Publié le 2 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2023 par Casa de Campo Resort & Villas., Gestion de l’hôtel
Dear Mr. Robert,We are pleased to know that you had an incredible experience during your vacation and that you enjoyed our facilities and services.For Casa de Campo Resort & Villas it will be an honor to be your hosts again.Great regards from La Romana,
par un voyageur
Publié le 22 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2022 par Casa de Campo Resort & Villas., Gestion de l’hôtel
Dear Mr. William, We appreciate the time that you have taken to share with us your comments regarding your excellent experience with us.It thrills us to read that you had a good time and that you've enjoyed our dedication in every detail used in our services and overall facilities, and thus be able to receive the highest satisfaction scores from our most distinguished guests like you.We hope to have you back in the not too distant future.Warm regards,Michael Carrasco.Customer Care.Casa de Campo Resort & Villas.
par un voyageur
Great except .... there is a lot of renovation
Publié le 15 août 2022 sur HotelsHe has a lot of renovation his work every day!! we had to change our room the next day .. but ... he called us to tell us that he had rented it to another ... so .... In short, wonderful site ... staff in the event ... restaurant impeccable except $$$ for the c is 80 US for 2...!! Site absolutely to see .... unique ... our experience was negative for the room but positive for the rest!!!
Il a beaucoup de rénovation sa travail a tous les jours !! on devait changer notre chambre le lendemain ..mais ... il nous on appeler our nous dire qu'il l'avait louer à un autre ... donc .... Bref site merveilleux ...personnel advenant ... restaurant impeccable sauf $$$ pour le c est 80 US pour 2 ...!! Site absolument a voir .... unique ...notre expérience fut négative pour la chambre mais positif pour le reste!!!
Commentaires de Gestion de l’hôtel
18 août 2022 par Casa de Campo Resort & Villas., Gestion de l’hôtel
Dear Mr. Perron,
We really appreciate your detailed review and please let us inform you that we deeply regret that we were not able to meet your expectations, guest experiences are the key ingredient to assist us with elevating our services and standards.
We regret that the situation presented with your room have affected your stay with us and we greatly appreciate that you were able to discuss it with our front desk manager. We hope the compensation granted by our management has been to your liking.
We look forward to welcoming you back in a renewed opportunity, and show you the true essence of the service for which we are characterized.
Best regards,
Michael Carrasco.
Customer Care.
Casa de Campo Resort & Villas.
par un voyageur
Publié le 16 janv. 2022 sur Expedia
