Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Very comfortable. Staff was very nice.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Thank you for the 5 star review!
par un voyageur
Publié le 19 août 2024 sur Expedia
Everybody was great, the room was comfortable and clean. Rebecca at the front desk was so friendly and professional. Thank you for a great stay. ❤️
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Thank you for the wonderful review! We are so thrilled you enjoyed your stay!
par un voyageur de Chicago
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par General Manager, Gestion de l’hôtel
Thank you for the perfect 5 star review!
par un voyageur
Extra steps hospitality
Publié le 28 juill. 2024 sur HotelsNot just a point or description of where complimentary coffee or hot tea but actual walk me to the spots front desk did during check in. So there we go a sit down and talk awhile on front stoop porch feel not a quick opening a door and state the business. I also saw recycle bins so love that. Pool is open one hour later then some other hotel pools. Cutest bug I cant sweep u dee tge rig is wooden card room keys.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for the positive review!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for the perfect review!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for the perfect rating!
par un voyageur
Horrible service
Publié le 7 juill. 2024 sur HotelsThe pool water smelled, the 3rd day stay we attempt to get room cleaned . We took sign off our door , notified front desk we wanted our room cleaned around 10:00 am. Front desk said they would notify the maid service. Come back at 4:00 to see nothing had be done.
Notify front desk and they said they attempt to but there was a sign on our door stating do not touch. We took sign off be for leaving and notifying the front desk. They blamed us
Commentaires de Gestion de l’hôtel
8 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for bringing this to our attention. We will use your feedback to better handle situations in the future.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for the review!
par un voyageur
Clean and spacious
Publié le 6 juill. 2024 sur HotelsSpacious room,clean and delicious breakfast. Would stay again.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for the perfect reveiw!
par un voyageur
A few improvements needed, but still a great stay
Publié le 5 juill. 2024 sur HotelsOverall, the hotel was a great place to stay while visiting the nearby state parks. The hotel was clean and the staff was accommodating and friendly. A few areas that could use improvement - the pancake machine was not working at breakfast and the hot foods were not getting replaced timely even though there was 45 minutes before breakfast ended. Secondly, while the hot tub was hot, the jets were not working. We were really looking forward to a soak after a day of hiking in the rain. Also, there was a foul odor in the hallway (2nd floor). It was not noticeable once we were inside the room, but could smell it immediately once we got to the floor.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave all of this feedback. We appreciate it!
