Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent place, super services
Publié le 16 avr. 2024 sur HotelsGiovanni and Luis are super welcoming, helpful and flexible. Their place is really unique in the region, quiet and confortable. We truly enjoyed our stay at San Rafael.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par La Gerencia, Gestion de l’hôtel
Bonjour Gwendal, c'est un plaisir de vous accueillir et nous apprécions beaucoup votre séjour à l'Hôtel San Rafael Ecolodge. Notre esprit d'entreprise depuis 30 ans et l'ouverture de notre projet de vie ont été notre objectif de fournir un service personnalisé à tous nos clients. Merci beaucoup pour vos commentaires et nous sommes à votre disposition Don Gwendal.
par un voyageur
Publié le 6 août 2024 sur Expedia
Hosts were super nice and helpful, the area was beautiful and very clean. They have the cutest dog who is super friendly well trained and loves to play. The pool was very clean. House was nice, but the bathroom door in the house we stayed at was very hard to close. There was also a hole where a lizard crawled through. Didn’t both us much though because besides that the place and hosts were lovely and we had a great stay!
Commentaires de Gestion de l’hôtel
6 août 2024 par La Gerencia, Gestion de l’hôtel
Good afternoon, we really appreciate your comment about our business for 30 years. We are pleased that you enjoyed your stay at our Hotel San Rafael Ecolodge. It was a great pleasure to be able to provide our personalized service to your family.Best regardsPropietary
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Wonderful staff, extremely hospitable and helpful. Great food; we ate breakfast and dinner there. So nice to hear the river and the wildlife at night, just outside the hotel. A little far removed from the main town of La Fortuna (took about half an hour to get there) but that suited us fine.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Gerencia, Gestion de l’hôtel
Good Afternoon Kerry, very grateful for your comment. It has been our business for 30 years to be able to provide personalized service to our guests. Our goal is to provide a place of great peace, nature and new experiences to all our clients. It was a great pleasure for us to be able to serve you.Kind regardsManagement
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Giovanni and his staff were terrific.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Gerencia, Gestion de l’hôtel
Good morning Martin, thank you very much for your comments. For us it is very important to be able to provide you with a personalized service. This has been our objective for 11 years since we opened our entrepreneurship at the Hotel San Rafael Ecolodge.Kind regardsManagement
par un voyageur
Publié le 16 nov. 2023 sur Expedia
Great stay about 30 min drive from busy and touristy La Fortuna town. The hosts were phenomenal: accommodating, friendly, everything was taken care of. Great homemade food! What a wonderful stay, will return in the future for sure.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Gerencia, Gestion de l’hôtel
Good afternoon Don Victor, it was a pleasure for us to be able to serve you. We appreciate your visit to our entrepreneurship project for 30 years. His comments make us give each other feedback and see that we are on the right track. Thank you very much for taking your time. Kind regardsThe management
par un voyageur
Publié le 21 août 2023 sur Expedia
Hospitality is a top priority here. All our wishes were immediately fulfilled by Giovanni and his staff, whether it was about eating or laundry. The apartment had everything it needed, everything was very clean and the beds were comfortable. The location is quiet, the garden beautiful and supermarkets are nearby. Me and my daughters would come back any time.
Commentaires de Gestion de l’hôtel
21 août 2023 par Gerencia, Gestion de l’hôtel
Good afternoon Don Daniel, a pleasure to greet you. On behalf of the Hotel San Rafael Ecolodge, we appreciate your comments because that is our main objective is to be able to provide hospitality and personalized service to our guests. Very grateful for taking part of his travel time to write about his experience at our San Rafael Ecolodge Hotel. Thank you so muchKind regardsManagement
par un voyageur
Publié le 11 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Giovanni, Gestion de l’hôtel
Buenos dias Samantha, agradecemos su comentarios y la escongencia de nuestro Hotel San Rafael Ecolodge. Saludos CordialesGerencia
par un voyageur
Publié le 14 mars 2023 sur Expedia
Un petit détour en allant vers la Fortuna…
Un endroit paisible et reposant avec un accueil très attentionné et chaleureux de la part de Giovanni et Luiz.
Commentaires de Gestion de l’hôtel
14 mars 2023 par Gerente, Gestion de l’hôtel
Bonjour Martins, merci beaucoup pour votre visite à votre Hôtel San Rafael Ecolodge. Nous apprécions grandement vos commentaires.Avec nos meilleures salutationsGestion
par un voyageur
Publié le 27 juill. 2022 sur Hotels
a mi familia y a mi nos gusto mucho el hotel en todos los aspectos, el señor Giovanny es un gran anfitrión.
par un voyageur
Publié le 25 mars 2022 sur Expedia
Just be aware it is not air conditioned, which is not needed but some Americans might feel they need that. It was comfortable, people were so kind and the place was super clean. it is in the rain forest area, the beauty is beyond belief. Great food was served. Overall I would give a high score but with how most rate it would be a 3 because of everything they want. If you want to get away, and relax and not deal, well come here, lay back and let go.
Commentaires de Gestion de l’hôtel
25 mars 2022 par Gerente, Gestion de l’hôtel
Good morning Don Michael, our hotel does not have air conditioning because we are a sustainable hotel with the environment. As you said, there are Americans who need it but understand that we are friendly to the ecological environment of our conservation area that our project has had for 28 years. We greatly appreciate your arrival at our hotel with your son. Thank you very much for your comments and it will be a pleasure to serve you as you deserve again. Greetings from the management.
