Note fondée sur 509 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
The water park area is very nice and very kid-friendly. The kids always love it. The wave pool could use some cleaning along the sides. Check-in takes extremely long. I wasn't able to complete pre-checkin at the kiosks because I booked through a third party. Most of the wall hand sanitizers were empty and never refilled which is horrible because germs can very really spread in a place like this. The wrong sized sheets were in the closet for the sofa bed so my toddler had to stay up for an extra 2 hours waiting for housekeeping to bring us the correct sheets for the bed. That was rough because he was exhausted from playing at the water park all day. The food is very over priced and basically just fast food.
par un voyageur
Publié le 20 août 2024 sur Expedia
The only issue that I have with this location is the line. When I say the amount of time that it takes to get individuals through that line is absolutely preposterous!! I literally stood in line for 50 minutes with only three people in front of me. There should never be less than poor people at that front desk How long those individuals take to get you situated especially when you've already done everything online. They kept offering the kiosk, but end up having to come right back over to the line even though they were directed to the kiosk saying that individuals would assist them. So the kiosk is not foolproof or as helpful as intended to be. That stuck out above everything how long it took to get in there. The facility itself was nice, the amenities were nice, the room was okay but it would be better to have actual comforters and not thick sheets calling them comforters on the bed We were literally freezing and had to cut on the heater because the blankets were so thin. Other than that it was a good time. Just a petty side note when they tell you that those $23 fries will feed three people I don't know what kind of people they were referring to it was a small tray with minimal cheese minimal meat and piled high with dry fries. Hard pass for next time.
par un voyageur
Publié le 14 août 2024 sur Expedia
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 10 août 2024 sur Expedia
Great place
par un voyageur
Publié le 5 août 2024 sur Expedia
Expedia reservations do not seem to allow check in through the kiosks so I had to manually check in at the desk. Even then they had a difficult time finding my reservation. It needs some work on somebody's end.
par un voyageur
Great
Publié le 3 août 2024 sur HotelsIt was a great stay.
All good review for it all
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Our check in time was pushed back by two hours because our room was not ready. For this inconvenience, we were given a food voucher to eat at any of the restaurants in the lodge. This spoke volumes to our party of 5. We appreciate this gesture of kindness as we were tired and had driven several hours.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Everything except the soap in the bathroom shower was empty.
