Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Patrice,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we apologize for any shortcomings you encountered during your stay.We would appreciate it if you could provide us with more details about your experience so that we can address any issues and improve our services. Your feedback helps us to identify areas where we can make enhancements to better serve our guests.If you're willing to give us another chance, we'd love the opportunity to make it right and provide you with a more positive experience. Please feel free to reach out to us directly so we can further discuss your concerns and work towards resolving them.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.Kind Regards,
par un voyageur
Publié le 12 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Norbert,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience during your stay with us. We appreciate your feedback and are glad that you found our hotel to be a good luxury option in Labuan Bajo. Your satisfaction is our top priority, and we're delighted that you enjoyed our amenities and services.If there's anything specific you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. We value your input and strive to provide the best possible experience for all our guests.Thank you again for choosing to stay with us, and we hope to welcome you back again soon for another great stay!Kind Regards,
par un voyageur
Publié le 3 août 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
20 août 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Nico101,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your feedback! We’re delighted to hear that everything was good during your stay. If you have any suggestions or need assistance in the future, please don’t hesitate to let us know. We look forward to welcoming you back!Kind Regards,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 11 juill. 2024 sur Expedia
The nearby Mosque had an extremely loud and frequent prayer recording. We ate at the rooftop bar. Food was so-so and the wine was terribly expensive for not very good wines. The waiter spilled wine on our table and did not clean it up. Had to move to a different table.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Brenda,Sunny Greetings from Meruorah Komodo Labuan Bajo!We sincerely apologize for the inconvenience caused by the nearby mosque's loud prayer. We provide earplugs at the bedside to ensure our guests can enjoy a peaceful and restful stay, despite any external noises that may occur. We understand that noise sensitivity varies among guests, and we strive to accommodate everyone's comfort needs.Regarding your experience at our rooftop bar, we regret that the food and wine did not meet your expectations. We apologize for the spilled wine and any inconvenience caused when you had to relocate tables. This is not reflective of our usual standards of service, and we have taken note to improve our service delivery and cleanliness protocols.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. Warm regards,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Airport pickup. Water view. Central location.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Beverley,Sunny greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your feedback. We are delighted to hear that you enjoyed our convenient airport pickup service, the stunning sea view from our hotel, and our central location.At Meruorah Komodo Labuan Bajo, we strive to provide a seamless and enjoyable experience for all our guests. Your positive remarks about our location and services are greatly appreciated and serve as encouragement for our team.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Scott,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for your positive feedback! We’re glad to hear that you had a good experience with us. If there’s anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know.We look forward to welcoming you back soon!Kind Regards,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 24 juin 2024 sur Expedia
Beautiful hotel, food and views where amazing, only thing i would recommend is to change the doors or something because is very easy to hear what is going on in the hallway so it can be a little bit noisy
Commentaires de Gestion de l’hôtel
27 juin 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Felipe,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your experience at Meruorah Hotel. We are delighted to hear that you enjoyed the beautiful hotel, the amazing food, and the stunning views.We appreciate your feedback regarding the noise from the hallway. We understand how important a peaceful environment is for our guests, and we apologize for any inconvenience caused. Your suggestion about improving the sound insulation of the doors is valuable, and we will certainly look into ways to enhance the comfort and tranquility of our rooms.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 27 mai 2024 sur Expedia
To noisy in early mornings.Towels should be replaced show a lot off use already.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Ryszard,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for sharing your feedback with us. We sincerely apologize for the noise disturbances you experienced during your stay.To address noise-related concerns, we have provided earplugs in the rooms as an additional amenity for our guests' comfort. While we understand that this may not completely resolve the issue, we hope it can offer some relief for light sleepers or those sensitive to noise.Regarding the towels, we apologize for any inconvenience caused by their condition. Our housekeeping team works diligently to maintain the highest standards of cleanliness and presentation, and we will ensure that any towels showing signs of wear are promptly replaced.Your feedback is invaluable to us as it helps us identify areas for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 26 mai 2024 sur Expedia
Near the harbor and fish markets, noise from
The nearby property.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Endrawati,Sunny Greetings from Meruorah Komodo Labuan Bajo!Thank you for taking the time to share your feedback. We're pleased to hear that you found our hotel's proximity to the harbor and fish markets convenient. We apologize for any noise disturbances caused by nearby properties. We strive to ensure our guests have a comfortable stay and will look into ways to minimize any disruptions. We appreciate your understanding and hope to welcome you back for a more peaceful experience.Best regards,Meruorah Komodo Labuan Bajo
par un voyageur
Publié le 22 mai 2024 sur Expedia
Very noisy in the mornings .Towels shouldn’t be replaced they grey instead off white color shows heavy used.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Meruorah Komodo Labuan Bajo, Gestion de l’hôtel
Dear Ryszard,Thank you for sharing your feedback with us. We sincerely apologize for the noise disturbances you experienced during your stay.To address noise-related concerns, we have provided earplugs in the rooms as an additional amenity for our guests' comfort. While we understand that this may not completely resolve the issue, we hope it can offer some relief for light sleepers or those sensitive to noise.Regarding the towels, we apologize for any inconvenience caused by their condition. Our housekeeping team works diligently to maintain the highest standards of cleanliness and presentation, and we will ensure that any towels showing signs of wear are promptly replaced.Your feedback is invaluable to us as it helps us identify areas for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,Meruorah Komodo Labuan Bajo
