Note fondée sur 101 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
89 % des clients le recommandent
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 27 nov. 2018 sur Hotels
Dommage que la plage soit polluée par du plastique. chambre très jolie à l'intérieur mais encore trop de béton à l'extérieur et peut faire mieux pour la salle de bain pour ce prix là. Les salle de bain sont quasiment en plein air ailleurs surtout la douche avec des plantes et galets dans la douche
Commentaires de Gestion de l’hôtel
27 déc. 2018 par Igor, Gestion de l’hôtel
Dear Quentin, Thank you for you review and for taking the time to share your stay with us. I do hope we will have the opportunity welcoming you back in the near future!
4 sur 5
par un voyageur

très bon hôtel, mais isolé; restaurant très cher

Publié le 20 oct. 2016 sur Hotels
très bel hôtel mais isolé et loin du centre, les activités et transports proposés par l'établissement sont honteusement prohibitives. le personnel est vraiment charmant.
Commentaires de Gestion de l’hôtel
14 févr. 2017 par General Manager, Gestion de l’hôtel
Dear Guest , Greetings from Plataran Komdo Resort & Spa !! I would like to personally thank you for your tremendous review. It always gives me pleasure when our guests received a consistently impeccable service from all departments and different areas. Your experience has added extra happiness to me and all of colleagues at ‘Plataran Komodo Resort’. Please let me know on your next visit to Plataran Komodo Resort , i shall take personally your itinerary and will assure the best . I will share your review with all colleagues who has successfully personalized your Stay. We all are looking forward to the pleasure of again welcoming you home at ‘Plataran Komodo Resort’or to any ‘Plataran Hotels and Resorts’. Best Regards , Vivek
5 sur 5
par un voyageur

Not to compare

Publié le 29 juill. 2024 sur Hotels
What a place. Arrival was smooth as someone was waiting for us at the front of the Airport arrival. The welcome dance was truly a surprise. Check in was smooth and fast. Everybody greeted and welcome us. Nando was our butler. Upon arrival we met Febro, Jeffry, Fabi. The room was clean and beautiful - there's a very sweet message on the bed. So lovely. 1st day we got a glimpse of sunset with drinks served by Vano, he made really nice pictures of us and later on BBQ dinner. Very scrumptious spread Elin and Egy made all the preparations and served us wonderfully. Elin made sure we got nice warm fresh rice and ample sambal to eat with the grilled seafood. All very authentically delicious. At the same time Nando is communicating with our tour provider and Egy to prepare breakfast box. 2nd day started early, breakfast boxes and towels were ready as well as 2 coffees to go. Jo was at the reception, he called our tour guide and took care of some paperwork for us. Very helpful and professional.
Commentaires de Gestion de l’hôtel
5 août 2024 par Heri, Gestion de l’hôtel
Dear Mark,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
2 sur 5
par un voyageur de Pound Ridge

Publié le 23 juill. 2024 sur Expedia
Rooms are lovely. But the resort is tired. The beach not quite swimmable. We only stayed one night, but the checkin process was annoying. It tried to be a five star process but we had to pull up confirmation emails, sign forms and it took a while. Then they wanted to do a 5 minute spa presentation. We declined and asked to be taken to our rooms. It was too much. The effort is there but that same effort is awkward.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Jeffrey, Gestion de l’hôtel
Dear Mr. Popper, We thank you for your notes in your recent short stay (transit only) with us after your long trip, late checked in and followed by the next day early morning checked out to catch for your sea adventures in the Komodo National Park.We hope in your next trip you can stay longer with us and enjoy our beach (which in this season will have low tide in early morning and will be normal at around late morning), the relaxing and serene activities in our authentic Indonesian architecture and resort facilities, including the private snorkeling at our about 100 meter jetty and our well-known welcome and personal SPA experience.With Beautiful Indonesia Greetings, JeffreyExecutive Assistant Manager
5 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Heri, Gestion de l’hôtel
Dear Martin, Thank you for choosing Plataran Komodo Resort and Spa for your stay and we appreciate you taking out time to review us. We are delighted to read that our services and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. We look forward to many more opportunities to be of service and hope to see you again soon.Plataran regards, General Manager
5 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Heri, Gestion de l’hôtel
Dear Eduardo, Thank you for choosing Plataran Komodo Resort and Spa for your stay and we appreciate you taking out time to review us. We are delighted to read that our services and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. We look forward to many more opportunities to be of service and hope to see you again soon. Plataran regards, General Manager
5 sur 5
par un voyageur

Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Heri, Gestion de l’hôtel
Dear Deborah, Thank you for choosing Plataran Komodo Resort and Spa for your stay and we appreciate you taking out time to review us. We are delighted to read that our services and hospitality exceeded your expectations and that you enjoyed a seamless experience with us. We look forward to many more opportunities to be of service and hope to see you again soon. Plataran regards, General Manager
5 sur 5
par un voyageur

Am amazing stay, and fantastic facilities

Publié le 19 juin 2024 sur Hotels
An outstanding hotel, they go above and beyond with service!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Heri Ferdiansyah, Gestion de l’hôtel
Dear Erik,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
4 sur 5
par un voyageur

Publié le 10 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2024 par Heri Ferdiansyah, Gestion de l’hôtel
Dear Matija,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
5 sur 5
par un voyageur

Publié le 10 janv. 2024 sur Expedia
This was the nicest place I've ever stayed. The staff were amazing. I would make a special trip back just to stay here again.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Heri Ferdiansyah, Gestion de l’hôtel
Dear Mary,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager