Note fondée sur 315 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Noella
Publié le 13 juin 2017 sur Hotels
par un voyageur
Formidable
Publié le 4 sept. 2013 sur HotelsSuperbe comme hôtel, si je repasse par là, j'y retournerai
par un voyageur
Publié le 24 août 2024 sur Expedia
Not much to complain about, had a small plumbing problem, it was quickly delt with.
Commentaires de Gestion de l’hôtel
26 août 2024 par Monique, Gestion de l’hôtel
Hello Jud, Thank you for taking the time to leave a review, We are happy that we were able to solve your issue with your plumbing problem quickly so that you could enjoy the rest of your stay. Take care, Monique Andre GM
par un voyageur
Publié le 13 août 2024 sur Expedia
It was a very nice stay, except for checking in. The receptionist was a little rude. I asked where the pool was and he said "Just wait I am doing this" instead of saying that he could have pointed or said over there. Then I asked about my points and he said "just wait" again, it was frustrating. It was a long check in process even though I booked online with my credit card. I wasn't offered the website address but after I checked in, he was informing the next individual the wifi address and was courteous to him.
Commentaires de Gestion de l’hôtel
14 août 2024 par Alanna Davis AGM, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed your stay overall, but we’re truly sorry to learn that your check-in experience did not meet your expectations. We will address these concerns with our team to improve our service.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Alanna Davis AGM, Gestion de l’hôtel
Thank you for your positive review! I'm pleased to hear you had a good experience.
par un voyageur
Publié le 7 août 2024 sur Expedia
nice pool with slide
Commentaires de Gestion de l’hôtel
8 août 2024 par Alanna Davis AGM, Gestion de l’hôtel
Thank you so much for the perfect score! We're delighted you enjoyed the pool! Your satisfaction means a lot to us, and we hope to welcome you back soon!
par un voyageur
Publié le 4 août 2024 sur Hotels
Not happy that tge wake up call didnt happen and i was stuck and no one would help
Commentaires de Gestion de l’hôtel
6 août 2024 par Alanna Davis AGM, Gestion de l’hôtel
I apologize for the inconvenience caused by the missed wake-up call and lack of assistance. This is not the experience we strive to deliver, and I appreciate you bringing it to our attention. We’ll be addressing these issues to ensure better service in the future
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Monique, Gestion de l’hôtel
We would like to sincerely apologize for your recent experience at our property and are saddened to see that you were less than satisfied with your stay. Take care, Monique Andre GM
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very clean quiet nice staff
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Monique, Gestion de l’hôtel
Hi Meredith,Thank you for your positive feedback! We’re thrilled to hear you found our hotel clean and quiet, and that our staff made a good impression. We look forward to having you stay with us again soon! Monique Andre GM
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The staff was very nice. The tv in my room didn’t work, so they moved me to a different room which was actually much bigger!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Monique, Gestion de l’hôtel
Hello Vicki,Thank you for your kind words about our staff! We’re glad to hear they were able to promptly resolve the issue with the TV and provide you with a more spacious room. We hope you enjoyed the rest of your stay and look forward to welcoming you back.Monique Andre, GM
