Note fondée sur 764 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you for a pleasant review!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Stayed in the suite. Floor a little squeaky. Room was clean. System was down when I got there, but luckily I called earlier in the day to let them know my flight was delayed and was getting in really late, so they wouldn’t cancel my reservations. Girl at the front was very polite. Offered a little choice of breakfast. Super basic. Juice machine was down. Only spent a night there, but took full advantage of the jacuzzi in the room.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Grace June GM, Gestion de l’hôtel
Dear Keala,Thank you for sharing your experience with us! We’re glad to hear that you enjoyed the cleanliness of the suite and the jacuzzi. We apologize for the squeaky floor and the issues with our system and juice machine. It’s great to know that our front desk staff was polite and accommodating, especially with your late arrival. We’ll work on improving our breakfast offerings and addressing the maintenance issues you mentioned. We hope to welcome you back for a more seamless stay in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff are excellent! Friendly, polite and courteous. Room itself was good. Clean, comfy bed, a standard hotel room. Only con was the bathroom smelled of cigarette smoke. The smell never really went away. I dont know if someone smoked in the bathroom before us or if it was due to the vents being connected to other rooms but that was the only downturn for this stay.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Grace June GM, Gestion de l’hôtel
Thank you for your kind words about our staff! We’re delighted to hear that you found them friendly, polite, and courteous. It’s also great to know that you enjoyed the clean and comfortable room.We apologize for the cigarette smoke smell in the bathroom. This is certainly not the experience we aim to provide. We’ll investigate the issue with our team about the smell in your bathroom. Your feedback is invaluable, and we hope to welcome you back for an even better stay next time!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you Mary! We appreciate you staying with us!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The staff was very nice and friendly. The only things that were not as great as they could be was the low water pressure in the shower and the breakfast wasnt very good or prepared well.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you for your kind words about our staff! We’re glad you felt welcomed during your stay. I appreciate your feedback regarding the water pressure and breakfast quality; we’re always looking for ways to improve. Your comments will be shared with our team to make necessary adjustments. We hope to have the chance to serve you better on your next visit!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Rooms were smoky..although they said non smoking..very old bed and bed spread!..Hardly any breakfast at 8:15 am..had to ask for stuff 2 - 3 times
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you for bringing these concerns to our attention. I’m truly sorry to hear that your experience fell short of our standards. We take the issue of smoky rooms very seriously and will investigate this matter further. Additionally, I apologize for the condition of the bed and bedding, as well as the breakfast service. Your feedback is invaluable, and we’ll work on these areas to improve for future guests. We appreciate your understanding and hope to provide you with a better experience next time.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Comfortable rooms. Nice stay
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you so much for your positive feedback! We’re thrilled to hear that you found our rooms comfortable and enjoyed your stay. We hope to welcome you back soon for another great experience!
par un voyageur de Northglenn
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you for your nice review! We’re happy to hear you enjoyed your stay and found it to be a good value. We strive to offer a comfortable experience at an affordable price, and your feedback is truly appreciated. We look forward to welcoming you back!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
pleasant stay
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you so much for your positive feedback! We’re thrilled to hear that you found our rooms comfortable and enjoyed your stay. We hope to welcome you back soon for another great experience!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you so much for your positive feedback! We’re thrilled to hear that you found our rooms comfortable and enjoyed your stay. We hope to welcome you back soon for another great experience!
