Note fondée sur 662 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Mark, Thank you so much for the perfect rating of your time at TownePlace Suites The Villages. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely, Tim Chakraborty General Manager
par un voyageur
Publié le 15 août 2024 sur Expedia
The television wouldn't turn on with the remote. I had to make several trips to the front desk and then one of the staff finally came up and verified it would not come on. He used a different remote and was able to get it to come on. He stated they have to do that sometimes. My wife kept getting locked into the bathroom and had to go through the closet to get out. Fortunately, the closet joins the bathroom from the rest of the room.
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Dear Stephen, Thank you for staying with us and for reviewing your experience. We do want to apologize for not meeting your expectations with your accommodations. We know how important fresh accommodations are; therefore, we will follow up with our maintenance staff to make sure we are flawlessly preparing each room for our guests. We are also sorry for the issues you had with the bathroom door. We appreciate your feedback and hope you will consider us again when you return to the area. Sincerely, Tim Chakraborty General Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par General Manager, Gestion de l’hôtel
Dear Christy, Thank you so much for the perfect rating of your time at TownePlace Suites The Villages. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely, Tim ChakrabortyGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
Pool area needs work , maybe resurface and tile it. Beds not comfortable and need better pillows
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Kathi, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Sincerely, Tim Chakraborty,General Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Brian, Thank you for choosing TownePlace Suites The Villages and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Tim Chakraborty,General Manager
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par General Manager, Gestion de l’hôtel
Dear Robert, Thank you so much for the perfect rating of your time at TownePlace Suites The Villages. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely, Tim ChakrabortyGeneral Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Dear Stephen, Thank you so much for the perfect rating of your time at TownePlace Suites The Villages. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely, Tim ChakrabortyGeneral Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Hotel was great. It was rainy so we could'nt get out in the pool. We couldn't explore the town square til around 9pm after it let up. But we enjoy a nice quiet night watched a movie.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Rhonda, Thank you for choosing TownePlace Suites The Villages and for sharing your feedback. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Tim Chakraborty,General Manager
par un voyageur
Fantastic place to stay!
Publié le 27 juill. 2024 sur HotelsThe front staff was extremely friendly and helpful.
The room was in superior condition.
I will be back.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Douglas, We are delighted to know that your experience was exceptional. Ensuring a comfortable atmosphere and wonderful hospitality are our top priorities, and we are also thrilled to learn that our well-maintained accommodations and attentive front desk service surpassed your expectations. We appreciate your feedback and look forward to welcoming you back to TownePlace Suites The Villages for another outstanding visit.Sincerely, Tim Chakraborty,General Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Booked this property as a stay for my husband for his work trip. He said the breakfast was great. Also big shoutout to the front desk for their help in leaving a special note at check in for my husband to let him know we missed him. Thank you!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Marina, Thank you for sharing your wonderful feedback about your husband's recent stay with us. We are thrilled to hear that he enjoyed our delicious breakfast offerings. It is always our goal to add a personal touch to our guests' experiences, and we are also thrilled that the front desk team's efforts to make him feel special were appreciated. We appreciate his loyalty and look forward to welcoming him back for another outstanding experience.Sincerely, Tim Chakraborty,General Manager
