Avis River Bend Resort Belize

Thanks Stephanie for taking the time out to leave us a review. We appreciate all the feedback. Have a great day!

Hi Damian,Thanks for choosing River Bend Resort Belize. We do appreciate you taking the time out to leave us a review.

Thanks Ken for taking the time out to leave us a review. Have a lovely day!

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the peaceful atmosphere and that your pup had a great time running around with the other dogs. It's fantastic to know that you found the beds and sheets comfortable; we strive to provide a cozy stay for all our guests. We appreciate your recommendation and hope to welcome you back soon for another great adventure near the airport!Warm regards,

Hi Kenneth,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you faced during your stay.Mosquitos and Bugs: Being located in a jungle, we are constantly working to improve our pest control measures to ensure a more comfortable stay for our guests. Your feedback will help us enhance our efforts in this area.Unfriendly Dog: We are very sorry to hear about the issue with the dog, she has been removed from the property. We will ensure that our pets are properly managed and that this situation does not happen again.Your feedback is invaluable, and we will use it to improve our services. If you decide to give us another chance, we would like to offer you a discount on your next stay. Please contact us directly so we can personally take care of your reservation and ensure a much better experience.Warm regards,

Good Morning Lorelei,Thank you for taking the time to provide such detailed feedback about your recent stay with us. We genuinely appreciate your effort to support small, non-chain accommodations like ours, and we are truly sorry that your experience did not meet your expectations.We sincerely apologize for the various issues you encountered, from the condition of your cabana to the challenges with the screen door and the noise from dogs. Your comfort and safety are our top priorities, and we are sorry to hear that we fell short during your stay.We are also disappointed to learn that our main area, grounds, and breakfast offerings did not meet your standards. We take all feedback seriously and will be addressing these concerns with our team to make necessary improvements. Specifically:Cabana Maintenance: We will ensure that all cabanas, including screen doors and other amenities, are thoroughly inspected and repaired where necessary.Grounds and Facilities: We will prioritize finishing projects and enhancing the overall guest experience by creating more accessible walking paths and improving the main area.Breakfast Quality: We will review our breakfast offerings to ensure they are fresh and satisfactory for all our guests.Transportation and Safety: We will re-evaluate our transportation costs and improve the safety of our docking area to make it more accessible and secure for all guests.We appreciate your kind words about our staff, and we will make sure to pass on your compliments to them. Their friendliness is a cornerstone of our service, and we are glad they made a positive impact on your stay.Your feedback is invaluable in helping us improve. We hope you might consider giving us another chance in the future to provide a more enjoyable experience.Thank you once again for your candid review.Warm regards,

Dear Dominic,Thank you for taking the time to share your experience with us. We are sorry to hear that your stay was impacted by your delayed flight, and we appreciate your feedback regarding the shuttle service, bar pricing, and room conditions.We understand how frustrating unexpected travel changes can be, and we apologize for any inconvenience caused by our shuttle service charge. We will review our transportation policies to ensure they are fair and provide value for our guests. Additionally, we will re-evaluate our bar pricing to ensure it is competitive and reasonable.We are pleased to hear that your room and shower met your expectations, although we regret the noise from the AC unit disrupted your rest. We will address this issue with our maintenance team to find a solution that ensures a quieter, more comfortable environment for our guests.We are delighted to hear that Tyreek made a positive impact on your stay. He truly exemplifies the level of service we strive to provide, and we will make sure to pass along your kind words to him.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future under better circumstances and provide you with an improved experience.Warm regards,

Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed the beautiful rainstorm from the comfort of your mosquito-proofed deck. It’s wonderful to know that you found our location quaint and beautiful, and that you appreciated the proximity to the airport.Your tip about bringing bug spray is greatly appreciated and will surely help future guests prepare for their stay. Being riverside and in the jungle does come with its unique charms and challenges, and we’re glad you embraced it.We look forward to welcoming you back for another relaxing stay in the heart of nature.Warm regards,

Good Morning Dennis,We are sorry to hear about the issue with the lizard in your room. While our location in a natural setting can sometimes lead to unexpected visitors, we understand how unsettling this can be and will take steps to address this with improved pest control measures.Regarding the amenities, we apologize if the lack of central air and laundry service impacted your stay. We aim to provide a clear description of our facilities, and we regret that this did not meet your expectations. Your feedback helps us to improve, and we will review our property listings to ensure they accurately reflect what we offer.We are also sorry to hear about your dissatisfaction with the booking process through Expedia. We will communicate your concerns to Expedia to help improve the booking experience for future guests.Thank you again for your feedback. We hope you might consider giving us another chance in the future to provide a more enjoyable and comfortable stay.Warm regards,

Thanks Athena for taking the time out to leave us a review. We truly appreciate it.