Ratings based on 933 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 24, 2024
Close to ULL
Comment from Hotel Management
Oct. 25, 2024 by GM, Hotel Management
Dear Tonilyn, It was kind of you to take the time to review our Hilton Garden Inn. I’m glad you enjoyed your visit and our excellent proximity to ULL. We appreciate your choosing us and hope to host you again. Best, Blair Stancliff, GM
by A traveller
Posted Aug. 23, 2024 on Expedia
Great stay
Comment from Hotel Management
Aug. 24, 2024 by GM, Hotel Management
Dear Kenn, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your star rating are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Blair Stancliff, GM
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 24, 2024 by GM, Hotel Management
Dear Jerrell, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Blair Stancliff, GM
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by GM, Hotel Management
Dear Cassandra, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Blair Stancliff, GM
by A traveller
Posted Aug. 17, 2024 on Expedia
Elevator smelled like urine. Our room smelled like smoke and there was a shower cap covering the smoke detector.
Comment from Hotel Management
Aug. 18, 2024 by GM, Hotel Management
Dear Brennan, Thank you for staying with us. I'm very sorry for your poor experience. We are a smoke-free hotel, so I regret you detected an odor. We hope to have another chance to provide the stellar experience we strive for on a return visit. Sincerely, Blair Stancliff, GM
by A traveller
Posted Aug. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 13, 2024 by GM, Hotel Management
Dear Keifer, I am sorry that something impacted your overall satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Blair Stancliff, GM
by A traveller
Great night stay
Posted Aug. 11, 2024 on HotelsHad a great night stay! I’ll stay there during all my future trips to Lafayette.
Comment from Hotel Management
Aug. 12, 2024 by GM, Hotel Management
Dear Gregory, We enjoyed hosting you and are pleased to hear that you had a great stay. We appreciate your patronage and are honored to be your preferred hotel in Lafayette! Best, Blair Stancliff, GM
by A traveller
Posted Aug. 9, 2024 on Expedia
Lighting was good. Was not worried about my truck.
Comment from Hotel Management
Aug. 10, 2024 by GM, Hotel Management
Dear Larry, What a great review! We are thrilled anytime a guest reports that they felt comfortable at our hotel. We appreciate your business and the fact you took the time to share this. Please come again soon. Best, Blair Stancliff, GM
by A traveller
Posted Aug. 6, 2024 on Expedia
Comment from Hotel Management
Aug. 27, 2024 by GM, Hotel Management
Dear Jun, We strive to provide a pleasant stay, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Blair Stancliff, GM
by A traveller
Posted Jul. 31, 2024 on Expedia
Staff was helpful, recommended the restaurant on the main floor, i had a delicious burger and fries for a good price, it was nice not to have to leave to eat.
Comment from Hotel Management
Aug. 1, 2024 by GM, Hotel Management
Dear David, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable and that you appreciate our restaurant service. We thank you for choosing us and look forward to your return trip. Sincerely, Blair Stancliff, GM
