Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mauvaise experience
Publié le 5 mai 2023 sur HotelsHôtel loin de tous, surtout rien autour pour manger ou encore avoir son petit déjeuner, loin de l’aéroport ce n’est pas 35 min comme indiqué sur leur page, normalement 35 min a 04heures le matin et encore et autoroute payante, normalement 1h30 les personnes de la réception sont froides,
Commentaires de Gestion de l’hôtel
8 mai 2023 par Nick, Gestion de l’hôtel
Thank you for taking the time to provide us with feedback about your recent stay with us. We are disappointed to hear that your experience did not meet your expectations.We apologize for any confusion regarding our hotel's location and proximity to dining options. We do have a three-meal restaurant on property and provide information about local dining options, as there are fifty restaurants within five minutes of the hotel.Regarding your comments about our proximity to the airport, we understand that traffic can be unpredictable, and we do our best to provide accurate information about travel times. We apologize if this information did not meet your expectations.We are also sorry to hear that you did not receive a warm welcome from our reception team. Our team is dedicated to providing exceptional service and hospitality to each and every guest, and we will address your concerns with our staff to ensure that all of our guests receive a warm and welcoming experience during their stay.Thank you for your feedback, as it helps us to continually improve our services and facilities. We hope that you will consider giving us another chance to provide you with the exceptional service and amenities that our guests have come to expect.Best regards,Nick
par un voyageur
Publié le 29 oct. 2024
par un voyageur
Publié le 19 août 2024 sur Hotels
Excellent hotel with a great pool/spa area! Restaurant was excellent with really friendly and helpful staff.
Commentaires de Gestion de l’hôtel
20 août 2024 par Nick, Gestion de l’hôtel
Ricky, Thank you for the fantastic feedback! We're delighted to hear you enjoyed our pool and spa area, as well as the excellent service at our restaurant. Our team strives to create memorable experiences, and it’s great to know we hit the mark during your stay. We hope to welcome you back soon!Best regards,Nick
par un voyageur
Publié le 12 août 2024 sur Expedia
The facility was beautiful. Great all around. Would definitely return.
Commentaires de Gestion de l’hôtel
12 août 2024 par Nick, Gestion de l’hôtel
Dear Bryan,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our facility beautiful. We look forward to welcoming you back on your next visit!Warm regards,Nick
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Nick, Gestion de l’hôtel
Keith,Thank you for the 5-star review! We look forward to welcoming you back next time you are visiting the area.Warm regards,Nick
par un voyageur
Recent stay
Publié le 8 août 2024 sur HotelsWonderful accommodations and services. Parking could be better.
Commentaires de Gestion de l’hôtel
12 août 2024 par Nick, Gestion de l’hôtel
Dear Bruce,Thank you for your feedback! We're delighted that you enjoyed our accommodations and services. We appreciate your note about parking and will keep it in mind as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back soon!Best regards,Nick
par un voyageur
Publié le 8 août 2024 sur Expedia
Lovely property! Enjoyed the pool and quiet location.
Commentaires de Gestion de l’hôtel
12 août 2024 par Nick, Gestion de l’hôtel
Dear Ruth,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our lovely property, especially the pool and the peaceful location. It was a pleasure having you with us, and we hope to welcome you back for another relaxing stay.Best regards,Nick
par un voyageur
Publié le 5 août 2024 sur Expedia
par un voyageur
Lovely quick stay
Publié le 3 août 2024 sur HotelsJust a one night stay, but very comfy. Clean room. Wish the free coffee service didn’t go away at 10am.
Commentaires de Gestion de l’hôtel
12 août 2024 par Nick, Gestion de l’hôtel
Dear Kimberly,Thank you for choosing to stay with us. We're glad you found your room comfortable. We appreciate your feedback about the coffee service and will take it into consideration. We hope to welcome you back for a longer stay next time!Best regards,Nick
par un voyageur
Publié le 2 août 2024 sur Expedia
Old school luxury with modern amenities. Great bathroom. Comfortable bed.
Commentaires de Gestion de l’hôtel
12 août 2024 par Nick, Gestion de l’hôtel
Dear Michael,Thank you for your wonderful feedback! We're glad you enjoyed the blend of old-school luxury and modern amenities, along with the comfort of our beds and bathrooms. We hope to welcome you back soon for another great stay.Best regards,Nick
