Note fondée sur 365 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Place is a DUMP
Publié le 17 sept. 2024 sur HotelsThe place smelled of mold or mildew. The person who checking me in was not friendly. And there was NOT A SINGLE TOWEL in my room. I called the front desk, and they said they would bring some towels up to me. 2 hours later I had to go down to the front desk and get my own. I wouldn't stay here again for free
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi James, Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us. Natalie #team6
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Meredith, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The bathroom door wouldn’t close the towels were stained, the walls were stained you had to wipe your feet before you got into bed
par un voyageur
Publié le 3 sept. 2024 sur Hotels
par un voyageur
それなりの居心地の良さ
Publié le 3 sept. 2024 sur Hotels全入室者の痕跡があり、清掃、シーツの交換がされているか気になりました。
ゴミも所々にありました。
その他は滞在には問題ありませんでした。
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rei, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi LaNa, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Gabrielle,Thanks for your review, we really appreciate the support. Maz K.#Team6
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Stephannie,Thank you for rating your stay!!Maz K.#Team6
par un voyageur
Publié le 25 août 2024 sur Expedia
It’s was so dirty outside the people on the property was so noisy see what you bring into the room
Commentaires de Gestion de l’hôtel
27 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi LaNa, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Kaur J. #team6
