Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 nov. 2020 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
I stayed at the hotel for a night even though I extended by stay by booking for an additional night.
Initially, I was indifferent with my experience at the hotel, however things got worse when the hotel stated fumugating their rooms and coeridors while still having customers in their rooms.
This i considered as a health hazard and very risky to human health. I developed a mini sour throats and cough from this experience.
With all of this, the staffs weren't really sorry about the experience or ready to provide a remedy. They also innitially refuse to refund our money for the the day until we threatened to drag them on Twitter.
We had to check out of the hotel to move to another hotel.
par un voyageur
My stay was amazing although i stayed one night
Publié le 6 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
8 août 2024 par Olabanji Ibitoye, Gestion de l’hôtel
Dear Esteemed Guest, Thank you for your lovely feedback. We are delighted to know that you had an excellent stay at our hotel and we were able to create a positive impression on you. Thanks a lot.We look forward to welcoming you back, soon.
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Olabanji Ibitoye, Gestion de l’hôtel
Dear Esteemed Guest, Thank you for your lovely feedback. We are delighted to know that you had an excellent stay at our hotel and we were able to create a positive impression on you. Thanks a lot.We look forward to welcoming you back, soon.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Had to ask for toilet paper, tiny grainy tv, bad internet signal, poor bathroom
Commentaires de Gestion de l’hôtel
8 août 2024 par Olabanji Ibitoye, Gestion de l’hôtel
Dear Michael, Thank you very much for your feedback. I must say straight away that I am very sorry for the experience you had at our hotel. I am investigating the complaints, and please be rest assured that appropriate corrective actions will be taken immediately. Ours is a listening organisation and we are bound to satisfy and indeed exceed our customer's expectations.
par un voyageur de ASABA
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Olabanji Ibitoye, Gestion de l’hôtel
Dear Esteemed Guest, Thank you for your lovely feedback. We are delighted to know that you had an excellent stay at our hotel and we were able to create a positive impression on you. Thanks a lot.We look forward to welcoming you back, soon.
par un voyageur
Publié le 11 juin 2024 sur Hotels
par un voyageur
Publié le 9 juin 2024 sur Expedia
I luv the environment,and room is clean and big,wow i really enjoyed my self 😌, tnks to all stuff members, they take care of me,im still coming back
par un voyageur
Publié le 1 juin 2024 sur Expedia
This is a substandard hotel, in my view. Although the outside of the premises and the reception area are ok, the condition of my room was poor. On entry, the room smelt bad, with this bad odour emanating from the bathroom. The wardrobe and fittings are old and tired, and the refrigerator in thenroon did not work (i pointed this out to the staff, but nothing was done). The beddings and towels were threadbare and tired, and the rather idiosyncratic choice of TV channels often didnt always work. There was a frustrating 2 day period when the WiFi was down and nobod seemed to know what to do about it. The staff were always polite, but not always able to help. Insuspect that this was once a fine hotel but it urgently needs investment and a facelift.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Staff was amazing. The first week was nice the second week the hall is on the 6th floor so they had conferences 3 days in a row and very noisy we complain and after the second day they moved us. Second room had ants the fumigated the next night I had ants crawling all over me. Right after we complained we was moved back up to the 6 th floor. Again the staff was great.
