Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
4,0 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I could not stay beyond one night. I think i deserve refund of my hard earn money for good customer relationships. Pls newd your feed back call as soon as possible. On mu eamol
par un voyageur
Publié le 20 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Omo late Alhaja, Gestion de l’hôtel
Hotel Renovations will soon commence as soon as we finish costing implication
par un voyageur
Average
Publié le 20 sept. 2023 sur HotelsFacilities are dated, whole building needs new paint, the toilet seat in my room wobbles. All in all the character of staff were quite nice apart from the restaurant staffs that refused to give me glass cups to drink water with.
par un voyageur
Publié le 4 oct. 2022 sur Expedia
It was good
par un voyageur
Publié le 30 août 2022 sur Expedia
The room was not clean and the towel and linen was dirty
Commentaires de Gestion de l’hôtel
1 sept. 2022 par Omo late Alhaja, Gestion de l’hôtel
Thank you for reaching out to us on your last experience during your last visit to our Hotel. Pls. accept our sincere apologies for an unexpected scenario. Our Hotel is known for neatness and cleanliness including our rooms. Management is already carrying out an investigation as regards what must have gone wrong. We promise you a better experience in your next stay. Once again, thank you dearly and we appreciate your feed back which makes us better as Hotel
par un voyageur
Fairly comfortable but located in a noisy area
Publié le 10 juill. 2022 sur HotelsCommentaires de Gestion de l’hôtel
1 sept. 2022 par Omo late Alhaja, Gestion de l’hôtel
Good afternoon our Valued Customer, we thank you for your patronage and believed that this message meets you well. We sincerely apologize for the noisy wing of the hotel you stayed during your last visit, but promise that we shall give you a better cozy room with no noise in your next stay. We really appreciate your feed back. Best Regards
par un voyageur
Publié le 8 mars 2022 sur Expedia
Nothing
par un voyageur
Publié le 20 janv. 2022 sur Hotels
par un voyageur
Hôtel Consultant
Publié le 14 janv. 2022 sur HotelsI had a great experience with the staffs. My stay was filled with happy memories.
The hotel is well located in the hussle qnd use of the capita.
The hotel staffs are friendly and professional in all aspects from the night team to day team. Lekan, Hajara, Precious and to Femi. They are wonderful people who show true hospitality in the form of empathy and great guest services.
The restaurant staff are also very good and i found real honey on the table for breakfast. It is a hotel that provides locally made food like pap and akara, yam and beans, bread and omelette so dont expect a croissant or french cheese. It is purely Nigerian promotion in content and orientation.
The housekeeping staffs are highly dedicated, respectful from Alexandra to Ebuka. They think outside the box and go out of their way to provide extra services like disinfecting the room regularly during my stay. Ebuka was great.
The security staffs are well trained and highly professional.
maintenance of a dilapidated ffacility apparently by management is the
Only visible challenges c
Commentaires de Gestion de l’hôtel
16 janv. 2022 par Omo late Alhaja, Gestion de l’hôtel
GLORIOUS DAY SIR, THANK YOU SO MUCH FOR TAKING YOUR TIME IN WRITING TO US. WE TAKE GUEST FEED BACK VERY SERIOUSLY. WE APPRECIATE YOUR PATRONAGE AND WE SHALL CONTINUE TO MEET YOUR HOTEL SERVICE EXPECTATIONS.
par un voyageur
Publié le 18 déc. 2021 sur Expedia
Bathroom amenities were obsolete, no toiletries ready,i have to request for supplies.
Commentaires de Gestion de l’hôtel
21 déc. 2021 par Omo late Alhaja, Gestion de l’hôtel
Dear Valued Guest,
We sincerely apologize for the occurrence ,it was as a result of rooms renovations going currently in the hotel
Your points are noted and is been worked on
