Note fondée sur 113 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024
I stay at the Grand Bee whenever I use the airport. It’s convenient
par un voyageur
Publié le 11 juin 2024 sur Expedia
Everything was good. I don’t think the food was prepared fresh because it was going bad too fast.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Grandbee, Gestion de l’hôtel
Dear TamikaThank you for your interest in Grandbee suites.we appreciate your patronage and hope to see you again and again.
par un voyageur
Publié le 1 juin 2024 sur Expedia
This hotel will undoubtedly be one of the worst hotels in Ikeja. I didn't eat breakfast because the kitchen decided not to bring out food after I told them there was no food in the serve-yourself dishes. I was sitting for 35 minutes for a meal that never arrived. Don't even get me started on the state on the bathroom. It going to be the first and last time I shall use the hotel..
Commentaires de Gestion de l’hôtel
17 juin 2024 par Grandbee, Gestion de l’hôtel
Dear VictorThank you for your comment and feedback on the breakfast and the bathroom. We are very sorry to hear that you didn't have a great experience in Grandbee suites. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Thank you for coming, we hope to see you again
par un voyageur
Publié le 9 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Grandbee, Gestion de l’hôtel
Dear TeresaThank you for your feedback on our hotel. we are so sorry to hear that you did not have a great experience in our facility. This is not our standard, we are sorry for any inconveniences experienced. Thank you once again for coming to our hotel
par un voyageur
Not recommended
Publié le 31 mars 2024 sur HotelsThere are several reasons why I would not recommend.
Employees were not helpful and sometimes rude when you asked a question. They provided no information at check in or any booklet of info in the room and we kept having to ask about different services.
At check out they charged us for using towels even though we only used extra towels for the pool and to clean up their mess when the power was out for several hours and the fridge was leaking on the floor.
Overall the building needs improvements, tiles in pool had come off, 1 of the stairs to get into the pool was broken, no signs posted about how to get to pool or restaurant.
We booked the room for 2 people with the cost of 2 breakfast but when trying to get breakfast they said the cost was for only 1 person.
Restaurant menu was very confusing. It was printed out with info on both sides of the page but was told not to look at some of the pages. Not sure why they couldn’t have just printed out a new copy.
Quality of food was also not very good. My boyfriend ordered soup and they said it would take 45 minutes.
Mattress was very thin and hard to sleep on.
The only positive I have is the room was clean.
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Grandbee, Gestion de l’hôtel
Dear AnonymousThank you for your review. We appreciate the time you have taken to provide us with this valuable feedback. We are sorry to hear that you did not have a good experience in our hotel. This is not our standard, we are sorry for this inconveniences experienced. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. we have taken your feedback on board. we will strive to make adequate improvement accordingly. Once again, We say thank you for coming to our hotel.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Grandbee, Gestion de l’hôtel
Dear GloriaThank you for your rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thank you for coming, we hope to see you again and again
par un voyageur
Publié le 9 mars 2024 sur Expedia
Good property and good staff. Clean space and good privacy
Commentaires de Gestion de l’hôtel
11 mars 2024 par Grandbee, Gestion de l’hôtel
Thank you for your patronage. We hope to host you once again soon.
par un voyageur
Publié le 7 mars 2024 sur Hotels
A beautiful place with friendly staff
Commentaires de Gestion de l’hôtel
7 mars 2024 par Grandbee, Gestion de l’hôtel
Dear ShikuThank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! Once again, Thank you for coming.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Amazing service and staff. Had to book with them for the second time this month. Highly recommend.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Grandbee, Gestion de l’hôtel
Dear IfeanyiThank you for your kind comment and feedback. We appreciate your patronage over the years. Thank you for coming to grandbee. we hope to see you again and again.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Staff and management was extremely polite and helpful. Made my stay wonderful. Definitely will book with them again
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Grandbee, Gestion de l’hôtel
Dear IfeanyiThank you for your kind feedback. we appreciates this comment. Thank you for coming, we hope to see you again. Thank you
