Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Great hotel with great staff.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear PlapaThank you for your positive feedback.Kind regards
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I enjoyed my stay at this hotel. Staff are very courteous and helpful. I will definitely stay at this hotel again. A
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Sulaiman,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our staff courteous and helpful. We can’t wait to welcome you back for another great visit!Kind regards
par un voyageur
Very good service
Publié le 21 juill. 2024 sur HotelsVery brilliant
Big thank you to all the staffs , the canteen ladies and bar men provided excellent services throughout my stay .
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Michael,Thank you for your fantastic review! We're thrilled to hear that our staff, including the canteen ladies and bartenders, provided you with excellent service during your stay. We appreciate your kind words and look forward to welcoming you back soon!
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The Manager Mr. segun was excellent with top-notch customer service skills,ensuring the staff delivered quality services.I felt safe in the hotel.Will definitely recommend and visit again from united States.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Muhammad,Thank you for your outstanding feedback! We are delighted to hear that Mr. Segun demonstrated exceptional customer service skills and ensured that our staff delivered the highest quality of service. It’s wonderful to know you felt secure and at ease during your stay, as guest safety is our utmost priority. We sincerely appreciate your recommendation and look forward to welcoming you back on your next visit from the United States!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Nice hotel in good quiet neighborhood. Will recommend and visit again.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Muhammad,Thank you for your positive feedback. We are pleased to know that you found are property/service satisfactory.Kind regards
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Management , Gestion de l’hôtel
Dear Muhammad,Thank you for your positive feedback. We are pleased to know that you found are property/service satisfactory.Kind regards
par un voyageur
Publié le 23 avr. 2024 sur Expedia
I stayed in Executive Suite for 10 nights and I can say the hotel is better than some great brands in UK and Europe.
Free WiFi, Smart TV with YouTube connections.
Good hotel. Superb staff. Light 24/7 and secure environment.
Breakfast is good with more options but not that hot. They need to invest in plugged dinner warmer rather hot water ones they were using.
Another issue with breakfast is for one customer per room which is absurd. In most foreign hotels that I have stayed, breakfast is per number of guests in the room.
I had arguments with the manager almost every time with this issue.
They however used their discretion to allow my guests eat.
It’s just not right to have your guests embarrassed because of breakfast.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Ola,Thank you for your detailed feedback! We’re delighted to hear you enjoyed your 10-night stay in the Executive Suite and that you found our hotel comparable to top brands in the UK and Europe. We appreciate your compliments on our staff and the amenities, including free WiFi and the Smart TV.We’re sorry to hear about the breakfast issues you encountered. Your suggestion about using plugged dinner warmers is noted, and we’ll definitely look into improving that aspect. We also understand your concerns regarding the breakfast policy and apologize for any embarrassment it caused you and your guests. We’ll work on making our policies clearer and more accommodating. We hope to welcome you back for an even better experience in the future!
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Property is good for Nigerian standards.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Ola,Thank you for your positive feedback. We are pleased to know that you found are property/service satisfactory.Kind regards
par un voyageur
Publié le 13 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Management, Gestion de l’hôtel
Dear Miriam,We're delighted you enjoyed your stay with us. We hope to welcome you back soon!
