Note fondée sur 100 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 janv. 2022 sur Hotels
par bruno de bordeaux
correct sans plus
Publié le 1 juill. 2016 sur Hotelsla carte CB ne fonctionne pas et les booking via hotel .com ne sont pas repertoriés par le front desk qui tente de vous faire payer deux fois!
par un voyageur
Well done Mövenpick
Publié le 15 oct. 2024 sur HotelsI was here for five days. By the time I left I felt every staff member was a friend. My trip was purely for fun and the hotel was a perfect compliment to my stay. My compliments to Simon the General Manager for providing an excellent staff. I can’t wait to come back.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Mövenpick Hotel Ikoyi Lagos , Gestion de l’hôtel
Dear Timothy,I’m glad to hear that you had a great experience at our hotel! We strive to provide our guests with the best possible experience, and your feedback helps us to ensure that we are meeting your expectations. Thank you so much for taking out time to write this review down for us. Be rest assured that we will keep doing our best to maintain the premium standard of service and friendliness which you expect of us. Looking forward to welcoming you back soon. Regards Simon & Team
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I arrived at 5:45pm and my room was not ready. Really unacceptable since I had a function to go to that night. They did not give any explanation. Just kept on telling me they were getting the room ready. I had to wait 30 mins.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Mövenpick Hotel Ikoyi Lagos , Gestion de l’hôtel
Dear Elizabeth,Thank you for your honest feedback regarding your recent stay at our hotel. We appreciate your specific comments about the reception desk and the delay during your check-in. Your feedback is invaluable as we strive to enhance our customer service continuously. We apologize for any inconvenience you may have experienced. Our goal is to provide a positive and memorable experience for all our guests, and we are committed to ensuring our staff delivers the highest level of service. We hope you will consider staying with us again in the future. We look forward to welcoming you back soon.Best regards, Simon & Team
par un voyageur de Pickering
Publié le 15 août 2024 sur Expedia
İ the heart of Ikoyi
Close to where the function I was attending
Commentaires de Gestion de l’hôtel
16 août 2024 par Simon & Team, Gestion de l’hôtel
Dear Joseph, Thank you for the fantastic review of our hotel's facility and services! We put a lot of effort into ensuring that we deliver the standard of service and friendliness that you expect of us, so we are thrilled to hear that you enjoyed it.We are hoping to see you again soon. Regards, Simon & Team
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Staff asking me to wait when my Uber is already there just to see if I took any drink from the fridge is a little weird. If I can pay you such an amount to stay in your hotel why you think I m interested in your drinks . I made it known to the receptionist that they have to device a way to check for it instead of asking someone to wait until you confirm a drink in the fridge.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Mövenpick Hotel Ikoyi Lagos , Gestion de l’hôtel
Dear Okwuchukwu,On behalf of us all here at the Mövenpick Hotel Ikoyi Lagos, allow me to thank you for taking to the time to provide your valuable feedback. Please accept our very sincere apologies for the inconvenience you experienced at check-out due to minibar confirmation. Kindly be assured that your valued feedback has been well noted and will further assist us in our quest to deliver a better-quality experience for you and all our guests. Once again thank you and we hope that you will be returning soon.With Best Regards, Simon & Team
par un voyageur
Will keep returning to this hotel!
Publié le 7 mars 2024 sur HotelsSecond time here and enjoyed my stay each time. Staff are superb and location was central to all my business locations. The only negative was recurrent power failures though restored within minutes.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Movenpick Hotel Ikoyi Lagos, Gestion de l’hôtel
Dear Chukwueloka, Thank you for the fantastic review of our hotel's facility and services! We put a lot of effort into ensuring that we deliver the standard of service and friendliness that you expect of us, so we are thrilled to hear that you enjoyed it.We are hoping to see you again soon. RegardsSimon & Team
par un voyageur
Publié le 20 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Simon & Team, Gestion de l’hôtel
Dear Thibo,Thank you for the positive score of our hotel. We are grateful that you took the time out to rate our facility and services. Be rest assured that we will keep doing our best to maintain the premium standard of service and friendliness which you expect of us. Looking forward to welcoming you back soon. Warm Regards
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Simon & Team, Gestion de l’hôtel
Dear John,Thank you for the positive rating of our hotel. We are grateful that you took the time out to rate our facility and services. Be rest assured that we will keep doing our best to maintain the premium standard of service and friendliness which you expect of us. Looking forward to welcoming you back soon. Warm Regards
par un voyageur
Publié le 3 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Simon & Team, Gestion de l’hôtel
Dear Mark,Thank you for the positive score of our hotel. We are grateful that you took the time out to rate our facility and services. Be rest assured that we will keep doing our best to maintain the premium standard of service and friendliness which you expect of us. Looking forward to welcoming you back soon. Warm Regards
