Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2020 par JC, Gestion de l’hôtel
Please let us know of any challenges your may want us to address.
par un voyageur de Lagos
Publié le 11 mars 2020 sur Expedia
The staff said I had a meal and was billed to my room when I didn’t. I had to pay for a meal neither my guest nor I had.
Commentaires de Gestion de l’hôtel
19 mars 2020 par JC, Gestion de l’hôtel
We apologize for the experience caused. Please share with us your room number and dates you had booked and we will follow up on this.
par un voyageur
Publié le 26 févr. 2020 sur Expedia
I didn’t like the fact that this is the second time I am staying at the hotel
The first time I booked a superior room and was told that is a standard hotel room.
The second time I booked a double superior spending more on Expedia and was also told at check in that double superior and superior are the same thing as standard I room whilst checking in.
Very disappointed.
Commentaires de Gestion de l’hôtel
19 mars 2020 par JC, Gestion de l’hôtel
We apologize for the inconvenience caused.
We will work on resolving the issues raised.
par un voyageur
Publié le 17 févr. 2020 sur Expedia
par un voyageur
Publié le 17 févr. 2020 sur Expedia
par un voyageur
Publié le 15 févr. 2020 sur Expedia
The surrounding and landscape is good. Car park is okayvtoo
par un voyageur de Pennsylvania USA
Publié le 4 févr. 2020 sur Expedia
Building is old, but well kept. Very clean. Professional staff, the courtesy of the staff is contagious. Good food.
Commentaires de Gestion de l’hôtel
4 févr. 2020 par JC, Gestion de l’hôtel
Thank you for taking the time to review our hotel. Thank you for the amazing feedback.
par un voyageur
Publié le 4 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
5 févr. 2020 par RW, Gestion de l’hôtel
Hello,
We were glad to host you at our hotel.We hope that you enjoyed our services and we look forward to having you some other time.
par un voyageur
Publié le 20 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
19 nov. 2019 par RW, Gestion de l’hôtel
Hello,
We appreciate you for your feedback and we look forward to hosting you some other time .
par un voyageur
Publié le 18 oct. 2019
The building was falling apart I had to be moved three times. The smell was very nasty, I needed to ask twice for my shower to get cleaned. A random person kept knocking on my rooms door until I told her she had the wrong room. The manager forgot to lock my door and I walked into the room without a key after going for a meeting for over 7hrs. The list goes onnnn. On my last day I had to speak to the General Manager he was nonchalant about the whole experience. It seems to be a common feedback. He did however waive my room upgrade fees. I hope to be back next time provided major renovation are completed on the rooms and amenities. Other than that the staffs are excellent especially Ufoma at the reception, she is fabulous!!! And it is a great location for businesses.
Commentaires de Gestion de l’hôtel
23 oct. 2019 par RW, Gestion de l’hôtel
Hello,
We appreciate for taking your time to give us your feedback.We will check on the issues mentioned to ensure that any other future guest does not experience the same.
