Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
4,0 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 déc. 2018 sur Expedia
No AC
No food the menu is for decorative purposes
The gate security are absolutely amazing and helpful
I don’t know how they acquired 4 stars
The bed linen itches
The fridge was broken
There was no toothpaste
And the bathrooms need renovation
Commentaires de Gestion de l’hôtel
17 janv. 2019 par Niyi, Gestion de l’hôtel
We sincerely apologise for your bad experience and all complains have been looked into.
Thanks.
par un voyageur de RAMAT Crescent, OGUDU
Publié le 31 déc. 2018 sur Expedia
Ok hotel needs updating manager very aggressive slapped doorman for helping me with luggage
Commentaires de Gestion de l’hôtel
12 janv. 2019 par Quality Control, Gestion de l’hôtel
Thank you for your comment
par un voyageur
Publié le 21 déc. 2018 sur Expedia
This hotel was one of the worst I have ever stayed. I booked two weeks in advance, when I arrived the room was not ready, I changed room threetimes, one of the room had no hot water, the bathroom was dirty and the room smells bad.
The second room had no internet, they finally changed my room to another floor] they claimed had internet but it never worked. The had only one towel in the room and one cake of bath soap that smells so sad.
When I asked ot checkout they refused and it took me two weeks to get a refund from Expedia.
Stay away from this hotel, i believedit shouldn't be on expedia.
Commentaires de Gestion de l’hôtel
12 janv. 2019 par Quality Control, Gestion de l’hôtel
Thank you for your view. But I will say this affirmatively, your view is bias it does not reflect the reality in the hotel. However, your opinion is well noted and we reviewing the hotel internal operations and at same time upgrading the facility to deliver top notch service to our esteem guest.
Thank you for your usual patronage..............
par un voyageur
Publié le 1 déc. 2018 sur Expedia
Power outages/ more T.V channels , hand towels would be nice to have.
Commentaires de Gestion de l’hôtel
12 janv. 2019 par Quality Control, Gestion de l’hôtel
Thank you for your comment. The hotel will improve on this areas of concern i.e TV channels and hand towels
par un voyageur de New Jersey
Publié le 17 nov. 2018 sur Expedia
The house keeping staff are doing a fantastic job. The gym is not really functional, because all the equipments are not in good condition.
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Quality Control, Gestion de l’hôtel
Thank you for your comment. The gym is currently been upgraded and functional
par un voyageur
Publié le 15 août 2018 sur Expedia
Plumbing system in the shower room is very hurrible.
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Quality Control, Gestion de l’hôtel
Thank you for your comment. Plumbing system generally in the hotel has been fixed and now functioning effectively.
par un voyageur de Toronto,Canada
Publié le 13 août 2018 sur Expedia
The hotel is cool and it’s a perfect location but the room ceiling needs painting and they should make the breakfast a buffet atleast. Thanks
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Quality Control, Gestion de l’hôtel
Thank you for your comment. The hotel has carried out general painting of the facility rooms inclusive to give the guest the desired satisfaction. The hotel has engaged the services of a new chef who has introduce more varieties and improved the standard of breakfast.
par un voyageur de USA
Publié le 20 juin 2018 sur Expedia
Hotel had roaches. Breakfast buffet was horrible. Not worth the price.
Commentaires de Gestion de l’hôtel
24 nov. 2018 par Quality Control, Gestion de l’hôtel
Thank you for your comment. The hotel now performs regular fumigation to mitigate against incidence of roaches. Breakfast has now been improved upon to give guest the required satisfaction and value for money.
par un voyageur
Publié le 17 mars 2018 sur Hotels
My stay at the hotel was good. The Staff were helpful. The facilities require general upgrading
Commentaires de Gestion de l’hôtel
19 avr. 2018 par ., Gestion de l’hôtel
Thank you for choosing westown, we appreciate you comment. concerning the hotel facilities we have gradually started upgrading especially
par un voyageur
Publié le 10 mars 2018 sur Hotels
