Ratings based on 52 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 15, 2024 on Expedia
I really wanted to love this place but too many cons outweigh the pros.
Pros,The staff are friendly and very helpful. Location is absolutely paradisiac and magical. The view from the premium apartment balcony was magical. The fact that the property was steps from Playa Lugun was amazing and their private access to clear waters and wonderful snorkeling was incredible. The bed was comfortable.
Cons, the apartment (#19) is very OUTDATED, along with the furniture, where there were visible stains on the couch that I was deterred from sitting on them and unable to enjoy the living room, plus there’s NO A/C and it gets extremely hot (only upstairs in the bedroom and if you go over 15 kw / day you’ll be charged ). The bath mats had stains on them. The upstairs sliding door grates and is hard to open. The fan in the living room was extremely dirty and dusty, but when I asked for it to be cleaned it was instantly cleaned, along with the very smelly bathroom upstairs, (they immediately put chemicals in the toilets and sinks to remove the smell). The kitchen is old and I felt I had to wash anything before I used it.
If you’re looking for a great location with magical views and won’t be spending much time in your room, this is the place. But if you’re looking to relax in a clean apartment without worrying about using too much electricity and A/C and with ocean views, there are other options at a better rate.
by A traveller from richmondhill
Posted Jul. 18, 2024 on Expedia
Great location
by A traveller
Posted Jul. 14, 2024 on Expedia
STUNNING.
We stayed here for five days and it did not disappoint. The atmosphere of the resort is extremely relaxing with lush greenery, 2 pools and amazing views of the ocean. There was an awesome platform that we jumped off of to snorkel near the coral. Walking distance to playa lagun, 10-20 minute drive to other stunning beaches (grote knipe was our favorite and only 10 mins away).
The 2 bath-1 bed apartments were a little outdated, as there was no AC on the bottom floor, but we didn’t stay in the apartment much so it didn’t matter. The bedroom had air condition that was sufficient enough. The only con to note: throwing toilet paper into garbage can instead of toilet. But, understandable.
There is also a loving black cat that they rescued who roams the resort freely.
Everyone is welcoming- especially Manu at the reception desk! Thank you for a wonderful stay.
by A traveller
Posted May 20, 2024 on Expedia
Beautiful views!!
by A traveller
Posted May 16, 2024 on Expedia
From the moment I stepped onto the property, I was greeted with warm smiles and exceptional hospitality.
Let's talk about the water – it was absolutely breathtaking! Crystal clear and teeming with vibrant marine life, it was a snorkeler's dream come true. Exploring the colorful coral reefs and swimming alongside exotic fish was an experience I'll never forget. The resort's location provided unparalleled access to some of the most stunning underwater landscapes I've ever seen.
The spaciousness of the rooms was another highlight. After a day of adventure, returning to my cozy sanctuary was pure bliss. The accommodations were not only comfortable but also beautifully appointed, offering all the amenities one could need for a perfect stay.
But what truly sets this resort apart is its staff. Friendly, attentive, and always ready to go above and beyond, they made me feel like a valued guest from the moment I arrived. Their genuine warmth and willingness to assist with any request truly enhanced my stay.
by A traveller
Posted May 13, 2024 on Expedia
We had an unbelievable experience! Waking up just feet away from private access to one of the best snorkeling spots on the island! And the staff was incredible, it felt like being with family. Highly recommended!
by A traveller
Posted Apr. 28, 2024 on Hotels
by A traveller
Posted Apr. 20, 2024 on Expedia
The breakfast was very poor and disappointed, but expensive!!!
There is no air-condition in the ground floor (living room), only in the second floor (bedroom).
by A traveller from Saco
Posted Feb. 8, 2024 on Expedia
The area had natural beauty. It was pristine and quiet. Beautiful water and good snorkeling.
by A traveller
Wonderful vacation spot!
Posted Jan. 28, 2024 on HotelsGorgeous spot. Ocean side area was outstanding as was the lush courtyard. Highly recommend this location. Kitchen was well equipped. Snorkeling at site and close by.
