Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Great rooms and great property with amazing beach views. Easy access to the beach and waking distance to restaurants and shops. Loved using the hot tub at the end of the day.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Morning Tanya,Thank you for your wonderful feedback and your 5 star review and telling others about SCP Laguna Surf Lodge. Much appreciated! We’re delighted to hear that you enjoyed our great rooms, amazing beach views, and the convenience of easy beach access and nearby restaurants and shops. It’s fantastic that you had a chance to relax in the hot tub at the end of the day.Your support of our "Every Stay Does Good" initiative means a lot to us, and we can’t wait to welcome you back for another meaningful stay!Wishing you much wellness,Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
par un voyageur de Draper
Publié le 20 oct. 2024 sur Expedia
Great location.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Day Marvin,Thank you for your feedback and 5 star review! So happy you had a wonderful time with us.We’re glad to hear that you enjoyed our great location. Your support of our "Every Stay Does Good" initiative means a lot to us, and we can’t wait to welcome you back for another meaningful stay!Wishing you much wellness,Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
par un voyageur
Publié le 18 oct. 2024 sur Expedia
It was partially under construction when we went and even so it was still such a lovely stay. This property is becoming one of socal’s gems and I can’t wait to return to one of their upgraded rooms!
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Day Xoë,Thank you for your wonderful feedback and the 5 star review.We’re thrilled to hear that you had a lovely stay even with the ongoing construction. It’s exciting to know that you see our property as one of SoCal’s gems! We can’t wait to welcome you back to enjoy one of our upgraded rooms on your next visit.We truly appreciate your support of our "Every Stay Does Good" initiative, and we can’t wait to welcome you back for another meaningful stay next year!Wishing you much wellness,Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
par un voyageur
Publié le 17 oct. 2024 sur Expedia
This location is absolutely fantastic. Beach front. Less than 15 min walk to downtown and on the way are tons of shopping and dining options. My room was the ocean front queen suite which was actually much larger than I thought! The space was bright and open. Bed was comfy , staff was very helpful for the most part. My only reason for not giving 5 stars was that the place is pretty dated and needs some tlc. The bathroom is very small ( but kept clean ) , the lighting was terrible through the unit. Most of the lamps didn’t stay on once I finally got them on. If the air con kicked in then the lights faded. Not the worst but kind of annoying. Headboard on the bed was detached and slammed loudly into the bed anytime you move. Living room tv was so small for such a large space. kitchen had no towels or dishes other than 2 cups for water no paper towels either.
Housekeeping was hit or miss. Some days they were amazing and some days they didn’t clean half the place ( dishes left in the sink , paper towels left around the living area ). The door was a bit sticky as well. It took a few tries to lock it properly.
Overall it was a beautiful spot to stay, the Lounge areas , fire pits and beach chairs/umbrellas were an amazing addition. I would stay here again but would set my expectations accordingly. You’re paying top dollar for the location for sure but it’s worth it unless it’s a rainy crappy day and you’re stuck in the dark room with no dishes and a very very small tv.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Day Rajbeer,Thank you for your detailed feedback, Rajbeer! We’re glad to hear that you enjoyed our fantastic beachfront location and the spaciousness of the oceanfront queen suite. It’s great to know that you appreciated our lounge areas, fire pits, and beach amenities.I apologize for the issues you encountered, including the dated aspects of the property, lighting problems, and housekeeping inconsistencies. Your comments are important, and we will address these concerns to improve the overall experience for our guests. This particular room will be inspected today for all areas and we are planning to start a complete renovation of this room very shortly. We are so excited for you to experience this change too. I will reach out to you today to learn more as well.We appreciate your understanding and would love to welcome you back for another stay, ensuring that your next visit exceeds your expectations!Your support of our "Every Stay Does Good" initiative means a lot to us, and we can’t wait to welcome you back for another meaningful stay!Wishing you much wellness,Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Nobu is we off the beaten path and the room rates were very reasonable for the quality of the room. I knocked it down a star because the expensive food and drink options and the distance of the vicinity. Its great if you just want to stay in the resort but not if you like to ventured around
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Morning Orian,Thank you for your feedback and 4 star service! I'm a little confused if you were speaking about our hotel since you mentioned NOBU and our SCP Laguna Surf Lodge does not have food and beverage services on property and very close to downtown. I know you stayed with us since I see your reservation for our hotel in Laguna Beach as well.We're glad to hear that you found the room rates reasonable for the quality of your stay. We appreciate your thoughts on the food and drink options, as well as the location. Your insights are valuable as we strive to improve our offerings.Your support of our "Every Stay Does Good" initiative means a lot to us, and we can’t wait to welcome you back for another meaningful stay!Wishing you much wellness,Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Great staff. Looks like they’re starting to do some renovations. Great location for food and beach.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Day Richard,Thank you for your feedback and 5 star review and recommending us.We’re glad to hear that you enjoyed our great staff and found the location convenient for dining and beach access. We appreciate your understanding as we start our renovations, and we look forward to welcoming you back to see the improvements!Your support of our "Every Stay Does Good" initiative means a lot to us, and we look forward to welcoming you back for another meaningful stay!Wishing you much wellness,Jimmy BrayGeneral ManagerHealthy, Kind and Green
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Jimmy , Gestion de l’hôtel
Thank you for your wonderful feedback and 5 star review, Ashley! So happy you had a amazing time at our "Surf Lodge" in Laguna Beach. The "Every Stay Does Good" initiative is a core part of our mission to make a positive impact through our hospitality. With each guest stay, we contribute to sustainability efforts, support local communities, and promote wellness programs. This initiative ensures that your experience not only benefits you but also helps support a healthier planet and stronger communities.Thank you for supporting this initiative, and we look forward to continuing to provide meaningful and impactful stays for all our guests!Wishing you much wellness,Jimmy BrayGeneral ManagerHealthy, Kind and Green
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Although there were no dining facilities in the lodge, there were SO many great options all within a 5-10 minute walk! Direct access to beach with secure re-entry, helpful and pleasant/cheerful staff who really care about the environment. Very clean rooms and attentive maid service. Well done
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Jimmy , Gestion de l’hôtel
Thank you for your wonderful feedback and 5 star review, Peter! We’re delighted to hear that you enjoyed the many dining options nearby and appreciated the direct beach access. It’s fantastic that our staff made a positive impression with their helpfulness and commitment to the environment.We’re also glad you found the rooms clean and the maid service attentive. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay!Wishing you much wellness,Jimmy BrayGeneral ManagerHealthy, Kind and Green
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Jimmy , Gestion de l’hôtel
Thank you Sienna for your 5 star review!I'm so happy you enjoyed your stay with us at the SCP Laguna Surf Lodge. I hope you got in some real relaxation, peace and lots of fun too during your visit. The "Every Stay Does Good" initiative reflects our commitment to making a positive impact on the environment and local communities. With each guest stay, we contribute to sustainability efforts, wellness programs, and initiatives that give back. It’s our way of ensuring that your experience not only benefits you but also helps support a healthier planet and stronger communities.Thank you for supporting this initiative, and we look forward to continuing to provide meaningful and impactful stays!Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
par un voyageur de neshanic station
Publié le 7 oct. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jimmy , Gestion de l’hôtel
Good Day HomlyarThank you for your feedback and 5 star review! We're glad to hear you enjoyed the great location. We look forward to welcoming you back soon!The "Every Stay Does Good" initiative reflects our commitment to making a positive impact on the environment and local communities. With each guest stay, we contribute to sustainability efforts, wellness programs, and initiatives that give back. It’s our way of ensuring that your experience not only benefits you but also helps support a healthier planet and stronger communities.Thank you for supporting this initiative, and we look forward to continuing to provide meaningful and impactful stays!Wishing you much wellness,Jimmy BrayGeneral Manager & Ambassador of HospitalityHealthy, Kind and Green
