Note fondée sur 993 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 oct. 2022 sur Expedia
Bon rapport qualité prix dans sa catégorie
Commentaires de Gestion de l’hôtel
31 oct. 2022 par Customer Service, Gestion de l’hôtel
Merci pour le partage Alain!Nous sommes ravis d'apprendre que vous avez eu une expérience merveilleuse au Pacific Edge Hotel ! Nous nous efforçons d'offrir à nos clients la meilleure expérience possible, c'est donc agréable à entendre.Jeroen QuintManaging Director
par un voyageur de Desert Hot Springs
Publié le 2 janv. 2025
Awesome stay! Thank you!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Solid option
Commentaires de Gestion de l’hôtel
3 oct. 2024 par PEH Management, Gestion de l’hôtel
Thank you for your review! We’re pleased to hear you found us to be a solid option. If you have any suggestions for improvement, we’d love to hear them.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
2 oct. 2024 par PEH Management, Gestion de l’hôtel
Thank you for your fantastic feedback! We're delighted you enjoyed your stay. We look forward to welcoming you back!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par PEH Management, Gestion de l’hôtel
Thank you for your fantastic rating! We’re thrilled to hear that you had such a wonderful stay. Our team works hard to create memorable experiences, and your feedback inspires us to keep delivering exceptional service. We look forward to welcoming you back soon!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par PEH Management, Gestion de l’hôtel
Thank you for your fantastic 10/10 rating! We’re thrilled to hear that you had such a wonderful stay. Our team works hard to create memorable experiences, and your feedback inspires us to keep delivering exceptional service. We look forward to welcoming you back soon!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Was promised a top floor view room and instead got 3rd floor view of adjacent property. Very disappointed
Commentaires de Gestion de l’hôtel
1 oct. 2024 par PEH Management, Gestion de l’hôtel
We apologize for the mix-up regarding your room assignment. While we always strive to honor guest requests, there are times when circumstances prevent us from doing so. We appreciate your understanding and feedback
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I’ll be honest, I was apprehensive going into this hotel after reading reviews online. I got there and was surprised at how nice it was. It is a little aged, but there is a post card charm to it. I think people comparing it to a motel 6 isn’t entirely accurate. It’s a hotel which has been there for a while and it has an aged charm to it. My room had a clean shower and bed, but for the most part I was out and about around the Laguna Beach to worry about the fine details of the hotel.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par PEH Management, Gestion de l’hôtel
Thank you for your honest feedback! We’re delighted to hear that you enjoyed your stay and appreciated the charm of our hotel. We strive to provide a clean and comfortable environment for our guests, and it’s great to know that our location allowed you to explore beautiful Laguna Beach. Your insights are invaluable, and we hope to welcome you back for another stay soon!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
location and ambiance is amazing, $45 per nite mandatory valet parking is ridiculous.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par peh, Gestion de l’hôtel
Thank you for your feedback! We're thrilled you enjoyed our location and ambiance. We understand your concerns regarding the valet parking fee and appreciate your input. We aim to provide a convenient experience, and your comments help us improve. We hope to welcome you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Management gave us a free upgrade to a suite with a balcony and that was awesome. We didn't like that valet was the only parking option however, which cost $45. When we checked out of the hotel, valet brought us the wrong car. We could have easily driven off with someone else's car if we wanted to, which would have been terrible. When we informed them that the car was not ours, they then spent a bit of time running around trying to find our car because they didn't know where it was. Eventually they brought our car back to us. Overall I would probably stay here again due to the location and convenience, but the valet situation was upsetting.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par PEH Management, Gestion de l’hôtel
Thank you for your feedback. We’re glad you enjoyed your suite upgrade! We apologize for the valet mix-up and the inconvenience it caused. Your comments will help us improve our service. We hope to welcome you back for a better experience soon.
