Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel One Down Town review 23rd Jan 2021
Publié le 27 janv. 2021 sur HotelsI booked three nights stay at Hotel One Down Town. When i arrived on the 23rd Jan, i was showed two rooms. One room was completely submerged with cigarette smoke (Room 302), the second room (309) which was shown to us had mud dust all over the front room. I informed the receptionist straight away. The hotel refused to give refund saying hotels.com would do that. They also refused to transfer the booking to another facility of theirs. Hotels.com contacted the hotel again, but hotel refused to do refund. The customer service, the room conditions and communication from the hotel was terrible. Hotels.com in the end compensated with a USD 50 coupen (for which I am grateful). Would not recommend this hotel.
Commentaires de Gestion de l’hôtel
22 févr. 2021 par Danish Masood, Gestion de l’hôtel
Dear Mr. Mashhood,
Greetings from Hotel One
Thank you for your valued feedback. We sincerely regret and apologize for the inconvenience you have faced. We assure you that our team is always happy to assist guests. Please do stay with us again so we can rectify your unfortunate experience.
par un voyageur
Publié le 16 janv. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
1 févr. 2021 par Danish Masood, Gestion de l’hôtel
Dear Valued Client,
Greetings from Hotel One!
Thank you for sharing your experience and kind review with us. We are extremely happy to receive such amazing comments regarding hospitality and hotel's service. We are always in our way to serve the best of our services and guest's convenience.
Looking forward to welcome you again soon.
par un voyageur
Publié le 23 févr. 2020 sur Hotels
It’s very good, visited Datha Durban, Kartarpur, Minare Pakistan, parade at Wagah border
par un voyageur
good hotel for shopping
Publié le 26 déc. 2019 sur HotelsThe location is perfect if you like to do some shopping as it is near Urdu Bazar and Anakali Bazar.
Room condition might not be the best but it has everything you need.
The only thing I’d complain is that on hotels.com it says free airport transfer. But in reality they charge you for that.
Commentaires de Gestion de l’hôtel
6 févr. 2020 par Danish, Gestion de l’hôtel
Thank You for your Valued Fedback.
par un voyageur
Publié le 13 déc. 2018 sur Hotels
Otel pırıl pırıl tertemiz.. Herşey olması gerektiği gibi.. Staff çok yardımseverdi.. Etrafta yeterli sayıda restoran veda kafede var.. Bir dahaki islamabad yolculuğunda yine tercih ederim..
par un voyageur
Publié le 13 nov. 2018 sur Hotels
par un voyageur
Publié le 31 juill. 2018 sur Expedia
par un voyageur
Large comfortable rooms
Publié le 5 mai 2018 sur HotelsIncredibly surprised by the large rooms. Its literally something you could live in. Its on a quite street in a random location but very central to all sites if your a tourist. They have great security and parking for vehicles as well
Recommandé
pour Escapade avec des amispar un voyageur
OK for 1 night
Publié le 18 févr. 2018 sur HotelsThis is a good hotel to stay at if you need to be located close to the old walled city, and Lahore Fort, for tourists there is not much else in this area.
Beds are comfortable and clean.
Staff are very nice.
Breakfast was good but they could offer some fresh fruit.
Bathrooms could be cleaner.
Disposable slippers would be an asset.
Limited plugs in the room so if you need to charge your telephone then you need to unplug a lamp.....
par mohammed
It was cool they are so kind
Publié le 26 nov. 2017 sur HotelsIt was cool they are so kind with me I was nice staying for 5 days
