The host was exceptionally responsive, 5 +. The cabin was well stocked including the laundry facilities. The appliances were relatively new and the basic kitchen utensilse were also available. The cabin was docorated nicely with lots of big window, the living room furniture was what you would expect in a rental, the bedrooms were clean and neat with nice linens. This is a tri-level cabin with a small floor plain on each floor, connected by two sets of stairs, one going up to 2 bedrooms and a half-bath, both with room airconditioners, the rest of the house has central AC. The stairs down to the other bedroom and a 3/4 bath are very steep, you need to be careful when going down these steps. The living room and kitchen are on the main floor. The house is equiped with Roku TV on each floor, the streaming down stairs and up stairs is margianal at times with some notable buffering. I gave the cabin 5 stars... that being the case they BBQ had not been cleaned and needs some work. We washed down both deck areas when we arrived. It was just my wife and I, my daughter came up for our last night, we all left 3 nights early due the approching storm Hillary. If you have not been to Lake Arrowhead, it is a PRIVATE lake and there is no public access to the lake, like side walking trail or the beaches. Lots of good hiking elsewhere. We did enjoy our stay.