Note fondée sur 556 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
Thank you for the rating Jeremy! We hope you enjoyed your stay.
par un voyageur
Needs some TLLC
Publié le 21 sept. 2024 sur HotelsUnit definitely needs cleaning and renovation. Just an overall feeling especially the windows and screens. The roads within the complex are horrible with so many pot holes. The gate to the community is always open; so much for security. There was very loud trash collection at 7am 2 days in row
Since there is no checkin desk or staff onsite there was no info as to whether we could get any additional supplies such as coffee.
No facilities (pool, gym, etc) which were advertised at booking were open. They sent an email a few days before check in to tell us this when I'm sure it was known weeks before at booking. They should have offered compensation.
They say this discount "Gray Card" is included in your stay, but it's impossible to use as it says "your membership has expired." North Bay Resort said we had to contact Gray Card directly which provided no help. Regardless one of the restaurants which supposedly offered a discount with this Card never heard of it.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par BH, Gestion de l’hôtel
Thank you, Catherine, for sharing your feedback. We appreciate your insights regarding the condition of the unit and the issues you encountered during your stay. We understand your concerns about the amenities and the Gray Card, and we’ll keep your comments in mind as we work to improve the guest experience. We hope your next stay will be more enjoyable.
par un voyageur
Great place to stay!
Publié le 17 sept. 2024 sur HotelsBeautiful place in a beautiful area. There was space galore in our condo, with gas fireplace and big deck overlooking the woods. We will be back!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par BH, Gestion de l’hôtel
Thanks for the positive review Mark! We look forward to seeing you for another visit in the future.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par BH, Gestion de l’hôtel
Thanks for taking the time to rate your experience with us! We hope to see you again soon.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Nice place, good price and quiet
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
Thank you for your positive comments Yazmin. We are glad to hear that you enjoyed your stay with us! We hope you can stay with us at North Bay Lake Arrowhead again soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
Nice house for family trip
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
Thank you for your kind review and for choosing our resort Yanan! We're happy that you and your family enjoyed your stay, and we are looking forward to having you as a guest again soon.
par un voyageur
Publié le 15 août 2024 sur Expedia
I would of been nice if the club house wasn’t closed
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
We’re happy to hear you enjoyed your stay Alex! Thanks for the feedback, we greatly appreciate it.
par un voyageur
Publié le 14 août 2024 sur Expedia
Beautiful setting
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
Jeffrey, thanks for the 5-star rating! We hope to see you again soon.
par un voyageur
Publié le 13 août 2024 sur Expedia
This property was pretty much what we were expecting: adequate, but nothing special. The location is very quiet and peaceful, and we enjoyed sitting on the balcony and looking into the forest. The furniture was well-used and a little shabby. The exterior areas of the property could use some attention (peeling paint, etc). The room itself and the linens were very clean and it was overall very comfortable. No real complaints for the price!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
Thanks Gloria for your constructive feedback! We appreciate it and we hope you join us again soon.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par BH, Gestion de l’hôtel
Thanks for the 10-star rating Mardik!
