Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Definitely an older motel , but the owners and the front desk clerk, Lauren, are wonderful!!! They make your stay comfortable and welcoming.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par John P, Gestion de l’hôtel
Hello Dawne, Thank you for this wonderful review, especially mentioning Lauren.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
This property is very unprofessional and extremely rude the staff and owners are extremely disrespectful and started shouting about me requesting a refund for a room that the owner himself stated was the best room they could have for a hotel without bed bugs. I checked into the hotel on time even arrived early proceeded to pay an extra deposit without a hesitation, I got my room key and the room was right next to the office I walked in my room it smelled like mold badly and then I proceeded to walk further in the room to examine I noticed spider webs and spiders in the bathroom which I’m allergic to along with a roach inside of the jacuzzi they’re was dirty towels and the room just got “cleaned” according to housekeeper who was shouting and pointing in my face to get out of the office after requesting refund… they only gave me a refund for the extra deposit I paid when I arrived and told me to call Expedia and request a refund for the room we didn’t stay in for more than 1 minute after realizing this listing was terrible and in a terrible area.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par John Paulson, Owner., Gestion de l’hôtel
Hello Ms.Amilya, I offered you a full refund. All I asked you was to call Expedia. You never bothered to hear me. ( I had two witnesses in the office). You were the one extremely rude and never gave me a chance to talk. You threatened to call the police and or sheriff ( even when I offered to give you a refund). Yes, finally I had to ask you to step out of the office. I felt I could communicate with your boyfriend far better.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par John P, Gestion de l’hôtel
Hi Robin, Thank you. It is so refreshing to get positive feedback from our guests.
par un voyageur
Publié le 8 août 2024 sur Expedia
Very dirty. Clogged shower, air conditioning doesn't work great. Dirt and trash everywhere, including in the room I just checked into.
Commentaires de Gestion de l’hôtel
9 août 2024 par John P, Owner, Gestion de l’hôtel
Hi Tian: I am sorry to note that you had a bad experience.First of all, let me apologize. Some of the trash outside was from tropical storm Debbie and we were just getting caught up. I will certainly look into all the other issues you brought up. Thank you.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par John P, Gestion de l’hôtel
Hello Matt, Thank you. It is such a rewarding experience to know that our guests had a very good stay.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The property is quiet and clean
Commentaires de Gestion de l’hôtel
3 août 2024 par John P, Gestion de l’hôtel
Hello Loletha, Good morning and thank you for the review.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
This property is quiet but the $50 deposit is inaccurate and can be a irritating requirement, the towels are cheap and look like cleaning rags, the tub handles are broken on some of them but theirs adequate parking and the rooms are comfortable and it's quiet. There's no customary refreshments or meals but overall the upkeep is not bad.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par John Paulson, Gestion de l’hôtel
Hello Ms. Loletha: Thank you for the positive comments. Regarding the negative ones, we will check on the repair needs. As for the 50 deposit, it is on the confirmation email and almost all hotels charge a deposit.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par John Paulson, Gestion de l’hôtel
Hi Mark: Thank you.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Staff very friendly
Commentaires de Gestion de l’hôtel
26 juill. 2024 par John Paulson, Gestion de l’hôtel
Hello Ms. Carolyn: Thank you.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Always come here when I come to Florida. Great price and great owners
Commentaires de Gestion de l’hôtel
26 juill. 2024 par John Paulson, Gestion de l’hôtel
Hello Ms. Alison: Thank you.
