Note fondée sur 196 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cozy cabins
Publié le 25 juin 2024 sur HotelsIt was cold when we got to the cabin. Juanita was great at getting us extra blankets and a space heater to warm the cabin up. It was super cozy. We wish we could have stay a week. Awesome little place to stay will be going back and staying a little longer. Absolutely love this place.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Beautiful propert and simple accommodations. Great for our family trip.
par un voyageur de Peyton
Publié le 16 juin 2024 sur Expedia
Such a great stay, loved the cabin and the property. Hosts were very helpful and kind. Our family will be back time and time again.
par un voyageur de Superior
Publié le 16 juin 2024
Do not stay at this property. Although there might be some newer, nicer cabins, there are some terrible ones. The bad ones are in serious need of upgrading/remodeling. Much of the complex looks like a run down trailer park. The cabin we were given had to be 100 years old with no updates. There was a an old mobile home sitting right next to it. It was dirty, dark, and dank. Everything inside was old and run down. This place was below our minimum requirements, so we abandoned the place and went and found a much nicer place elsewhere. Do yourself a favor and look somewhere else.
par un voyageur de Superior
Publié le 14 juin 2024
This property reminds me of a ratty trailer park. The particular cabin we rented was dark and dank. The bathroom looks like it came out of the 1950s. I rarely abandon a property, but I did this one because it was under my minimum requirements for a nice place to stay. Old bedspread, floor felt dirty, spiderwebs. there might be some nice cabins in this complex, but number 1 sure wasn’t one of them. The pictures on the property look nothing like the cabin we got. A total misrepresentation.
par un voyageur de CHARLESTOWN
Publié le 4 oct. 2023
It accommodated our late arrival, but no communication of how the process worked
Commentaires de Gestion de l’hôtel
11 nov. 2023 par mgmt, Gestion de l’hôtel
process is posted on office door on the electronic display... I am available by phone, text or email for any further detail. I did NOT receive any communication from you.
par un voyageur
Seriously disappointing
Publié le 24 sept. 2023 sur HotelsWhen we arrived at 3pm, the office was closed; a video screen on the office door told us to go to the reserved cabin and find the key inside. Indeed the door was unlocked, but another guest’s belongings were inside. After some time, we found an employee who advised us we had been moved to another cabin. We found that cabin to be in less-than-promised condition. The floors had not been swept and there were no towels or toiletries. The cabins are “rustic” and not well maintained.
To add to the insult, we received a phone call and text from the owner at about midnight letting us know about the room change - as if he expected we were waiting 9 hours for this information. Altogether a disappointing experience.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par mgmt, Gestion de l’hôtel
Sorry to hear after the fact. On the office on that self-same video screen is posted ALL of our contact info for management, housekeeping, maintenance. None of us received a call - if there are issues we are available 24-7 to accommodate our clients that communicate with us. Your cell phones get delayed messages in the mountains if not rebooted upon arrival. You could easily have responded to my message.
par un voyageur de Rifle
Publié le 22 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2023 par mgmt, Gestion de l’hôtel
thanks!
par un voyageur
Publié le 15 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 nov. 2023 par mgmt, Gestion de l’hôtel
thank you for taking your time!
par un voyageur
Publié le 11 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2023 par mgmt, Gestion de l’hôtel
thank you! Welcome back anytime...
