Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 nov. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
18 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you John for your 5 STAR RATING. I am glad you had a great stay and I hope to host you again in the future. Denise
par un voyageur
Wonderful stay
Publié le 31 août 2024 sur HomeAwayPerfect place for a long girls weekend! Clean and spacious and just a few minutes from downtown.
par un voyageur
Perfect Family Get away in Lake George
Publié le 3 juill. 2024 sur HomeAwayOur family was very pleased with the rustic, cabin style of the home. It is an older house, but this adds to the charm of the place. The view is beautiful from out on the deck and we loved sharing time around the campfire. The games are a nice touch for children!
As for the host, Denise, I have never had someone respond to me so quickly after EVERY message I sent her (and there were many). Denise was extremely helpful and accommodating. We will definitely consider renting again and we highly recommend it.
par un voyageur
KB
Publié le 13 sept. 2023 sur HomeAwayWe were disappointed with the house. There was a damp smell throughout the house! There were someone’s dirty underwear in one of the dresser drawers! The description on VRBO was misleading. With regards to location to private beach. We were stopped by someone that lived in area an told you could not swim in the said area!
The entire home was not what we expected
Commentaires de Gestion de l’hôtel
28 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for your feedback as I always want my guests to be happy with their stay. I take seriously the cleanliness of my home that is why I personally clean it. I wish Karen would have communicated the issue when she arrived instead of after she left as I certainly would have come back right away to clean out any items left in a drawer. Oversights can happen as cleaning between stays is always a challenge to get done before the next guest arrives. I try to get my guests in at a reasonable check in time and I certainly may have missed an item in the drawer that is why I refunded them 1/2 the cleaning fee to compensate. It was a rainy week so as with any house in the woods it would feel damper than if the sun was shining there is no smell. I certainly DO have access to the private beach across the street as part of my deeded property and if anyone told them that it was not true. Again, if the guest would have called me I would have reinforced that I absolutely do have rights and access to the beach area. A 2 second text and the matter would have been over. My description and listing are 100% accurate on VRBO and as anyone can read on my reviews page they are quite positive. Better communication on my guests part with me would have mitigated the small issues the guests speak of. I was extremely apologetic to Karen for the left clothing as any host would be. Denise
par un voyageur
Lake Oasis
Publié le 14 août 2023 sur HomeAwayDenise provides the most magical, cozy and fully stocked Lake View Cottage. The house was beautifully decorated and had every amenity for cooking, cleaning and children’s entertainment! Short drive to a private beach and close to both LGV and Bolton Landing. We will definitely be back next Summer!!
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you Kimberly! The house was left perfectly clean and in order. I couldn't have asked for a better guest. Thank you so much for your kind words and I am looking forward to hosting you and your family again next year. Denise
par un voyageur
Very quaint, charming home with a beautiful view with some issues.
Publié le 9 août 2023 sur HomeAwayThe house has a nice deck and great view of the lake. Very cozy and nicely decorated. Master bedroom is nice and spacious and other bedrooms are pretty small but quaint. Upstairs bathroom needs an overhaul, we all mainly used the downstairs bathroom. Nice spacious living room and dining room. Inside porch with view is great. That being said, the kitchen is very narrow. The first night we were there and water was leaking from a recessed light so we reached out to the owner who told us to make sure the upstairs shower curtain was inside the tub. 😮 Seems to me there were a few issues that they were aware of but didn't bother to fix - more minor issues were one of the blinds was broken and the outside chairs were covered with bird poop and leaves. I was most taken back by the water leaking reply. Seems to me that it would be something you'd want to address right away. We also noticed that one bed was a mattress over pieces of wood that were cut and put inside the box spring. The internet service was also not great. There were a few times we were not able to make a call. Overall, very quaint but don't think I would stay again.
Commentaires de Gestion de l’hôtel
11 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Patricia,
Just to touch on a few of your comments. There were no issues with the upstairs bathroom it is a newly remodeled bathroom. The issue was, as I explained to you when you reached out. Your guest who was showering did not put the shower liner inside the tub so the water was dripping out all over the floor through my ceiling below. I advised to please tell all the guests to put the shower curtain inside the tub. Should I have to come and demonstrate that? That was the issue nothing else. Second, the phone service has zero to do with the internet which works fine. Your cell service carrier was the problem. I have Verizon and AT&T and making calls is never an issue. I pride myself on providing a nice clean property never has any of my other guests once complained of the cleanliness as my reviews demonstrate. I won't even comment back on the bird and leaves on the outside furniture I can only laugh. The pictures are 100% accurate and depict my home completely. Denise
par un voyageur de New Jersey
**GREAT HOUSE**
Publié le 2 août 2023 sur HomeAwayWe enjoyed our stay very much. It was near our extended family across the road in Lake George and we had a ton of room. The house is extremely clean and well-equipped with everything needed. Highly recommend. And you can't beat the view of the lake.
par un voyageur
Wonderful week away in the Adirondacks
Publié le 15 août 2022 sur HomeAway5 stars all around. We had an amazing stay! The house was in a wonderful location, as we were close to the Village and Bolton Landing. The property was quite clean and private. Amazing views of the lake. We had a perfect week.
par un voyageur de USA
First time to Lake George
Publié le 22 juin 2022 sur HomeAwayThis property was so beautiful. This was one of the best weekends we had! We had one day of weather that was not normal for this time of year. Thankfully we had such a gorgeous house to stay warm in. Denise was amazing if we had questions. I hope to come back and get to enjoy the lake, when the weather cooperates. Close to the restaurants, plenty to do. Not to sound redundant, but I can’t wait to come back
Commentaires de Gestion de l’hôtel
29 juin 2022 par VrboOwner, Gestion de l’hôtel
Thank you Blaire for your review. I am so happy you enjoyed my home: You and your guests are welcome back anytime! Please come again soon. Thank you, Denise
par un voyageur
Great Location
Publié le 6 juin 2022 sur HomeAwayGreat location and plenty of space. We were up for a motorcycle trip. Getting up the driveway in the rain was a little tricky bit it added to the adventure. If you’re a good rider you will have no issue. Fantastic weekend enjoying Lake George and touring the Adirondacks.