Note fondée sur 280 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Room was small but cozy, however, there's a huge front porch/deck across the length of the hotel with rocking chairs plus "picnic" tables. The property has hotel rooms and cabin rentals. The hotel rooms have been very nicely updated and decorated by the new owners and cabins will be updated soon. There's a beautifully landscaped waterfall and bushes planted around the fenced in pool that give a sense of privacy. My sister and I had a quiet, relaxing stay. Highly recommend!
par un voyageur
Excellent!
Publié le 10 sept. 2024 sur HotelsGreat place! Perfect location!!
par un voyageur
Publié le 25 août 2024 sur Expedia
Facility old and not very well maintained. Bed sheets and pillow covers were not very clean. Some lights were not working.
par un voyageur
WORST beds EVER!
Publié le 21 août 2024 sur HotelsThis is the worst beds we've EVER experienced and i'm 54 with COUNTLESS vacations. the beds must be over 30 years old since it made a 'V" when i laid down in it. first, double beds are ridiculous today. my wife and I couldn't share a double bed and she's only 5'2" and 110 pounds! so we split our 7 and 8 year old kids between us. because the beds were SOOOOO old and the 'v' my daughter, sleeping with me, kept FALLING down towards me and woke me up COUNTLESS of times.
you can buy $400 mattresses that are reasonbably firm! there is NO excuse for 30 year old mattresses!
SOOOOOOOO disappointed!
Commentaires de Gestion de l’hôtel
22 août 2024 par T, Gestion de l’hôtel
Dear Mark,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with the beds during your stay. Your experience does not reflect the high standards we strive to maintain, and we’re sorry that it impacted your vacation.We understand how important a comfortable bed is for a good night’s sleep, especially when traveling with family. Please know that we are actively reviewing the condition of our mattresses and will be addressing this issue immediately to ensure that future guests do not have the same experience.Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope you will give us another opportunity to provide you with the comfortable and restful stay you deserve.Best regards,The Chimney Rock Inn
par un voyageur
Publié le 16 août 2024 sur Hotels
par un voyageur
Publié le 6 août 2024 sur Expedia
Loved or
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 7 juill. 2024 sur Expedia
We cut our trip short by one day and left early. The staff was very nice and tried to be helpful but we found the other occupants to be very rude. People were smoking marijuana around our room and partying until 2:00am. We reported.to staff and they were accomodating but we got no sleep. This was not the cute "inn" we were expecting. Its an old motel that has had some updates.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par T, Gestion de l’hôtel
Thank you for your review. Sorry you didn’t enjoy your stay. We did have a talk with the other guest and they decided to call it a night. Unfortunately we cannot control the habits of others.
par un voyageur
Would return anytime!
Publié le 4 juill. 2024 sur HotelsWe had a lovely stay. It’s evident the owners make every effort to ensure each stay is wonderful, and ours was! The updates are appreciated, yet none of the charm is lost. It’s a safe and secure place to stay in town, and the added charm is noted. Would stay again anytime. Thank you!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par T, Gestion de l’hôtel
Thank you for your review. You’re very happy you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
