Note fondée sur 470 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
29 juill. 2024 par FanyB, Gestion de l’hôtel
We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!
par un voyageur
Publié le 10 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 avr. 2019 par Adriana Londono-GM, Gestion de l’hôtel
We appreciate your feedback and are delighted to hear that you had a great stay
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Overall good for business travel.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par FanyB, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Buena para descansar
Commentaires de Gestion de l’hôtel
13 sept. 2024 par FanyB, Gestion de l’hôtel
Hola Jackeline, Gracias por tomar el tiempo y dejarnos saber sobre su esperiencia positiva durante su estadia con nosotros aqui en el Courtyard Orlando Lake Mary. Esperamos poder probeer la mejor hospitalidad que merecen nuestros huespedes, a usted y sus amistades cuando se encuentren de nuevo en el area de Lake Mary, Florida. Gracias
par un voyageur
Publié le 2 sept. 2024 sur Hotels
The room had a strong musty smell, the windows we covered secondary to construction
Commentaires de Gestion de l’hôtel
2 sept. 2024 par FanyB, Gestion de l’hôtel
Thank you for bringing your concerns to our attention. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guests.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par FanyB, Gestion de l’hôtel
Thank you for taking the time to share your thoughts about your recent stay. Your feedback is important to us, and we appreciate you letting us know about your experience. We look forward to welcoming you back again in the future!
par un voyageur
Publié le 23 août 2024 sur Expedia
Great example
Commentaires de Gestion de l’hôtel
23 août 2024 par FanyB, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.
par un voyageur
Needs Improvement!
Publié le 18 août 2024 sur HotelsFirst off my room seemed great when I arrived however after settling in I noticed the shampoo dispenser was in the tub/shower it fell off and apparently this is a known problem it seems the adhesive is not sticky enough! Second my shower faucet wouldn’t turn off completely. Third I purchased a Breakfast w/ my hotel yet the morning manager couldn’t find it or give me the coupon I needed. I told the food manager on duty and she waived it both times supposedly. On the plus side my view was spectacular, the patio view was amazing!
Commentaires de Gestion de l’hôtel
19 août 2024 par FanyB, Gestion de l’hôtel
Thank you for bringing your concerns to our attention. These matters will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guests.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par FanyB, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
room had raw food in the closet and microwave, no toilet paper and it seemed like they did not do a good cleaning to room. i was offered another room but still should be more cautious.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par FanyB, Gestion de l’hôtel
We recognize your time is valuable and appreciate the feedback you have provided. On behalf of our entire team, I sincerely apologize for falling short of your expectations and ours as well. Rest assured; the feedback provided will be shared with the appropriate hotel teams to ensure that every team involved can use your feedback as a learning experience for all.
