Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Warwick
Publié le 20 mai 2024 sur Expedia
Aucune personne a la réception,
Pas de déjeuné a l'hotel le matin
Chambre avec odeur de cigarette
mal propre
Commentaires de Gestion de l’hôtel
22 mai 2024 par Hotel management, Gestion de l’hôtel
Dera Nathalie, Thank you for your feedback. We regret that aspects of your stay did not meet your expectations. We aim to provide a welcoming and comfortable environment, and it is unfortunate that you experienced these issues. Your comments regarding reception, breakfast, and room cleanliness will be shared with our team to ensure improvements are made. Please consider giving us another opportunity to better serve you in the future.Sincerely,Hotel Management
par un voyageur
Publié le 14 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2019 par Hotel Management, Gestion de l’hôtel
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America.
Sincerely,
Hotel Management
par un voyageur
Publié le 20 oct. 2018 sur Expedia
Bel etablissement de lexterieur.
Notre chambre etait tres ordinaire. Lodeur de lhumidité etait desagreable propablement a cause du tapis. La cuisine et le refrigirateur etaient tres sale
Commentaires de Gestion de l’hôtel
21 oct. 2018 par Hotel Management, Gestion de l’hôtel
Thanks for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback regarding odor and cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. Please give us another chance to accommodate you so we can deliver you with a better stay.
Sincerely,
Hotel Management
Recommandé
pour Tout le mondepar un voyageur
Nice place to stay
Publié le 24 mars 2017 sur ExpediaIt was in a good area with mature
trees. The hotel was ok but the staffs was very nice
Commentaires de Gestion de l’hôtel
25 mars 2017 par General Manager, Gestion de l’hôtel
Thank you for selecting Extended Stay America - Orlando - Lake Mary - 1040 Greenwood Blvd for your visit and for sharing your comments. It is good to read that you liked our courteous associates and beautiful location. Thanks again for being our guest, and we look forward to your next visit.
Sincerely,
General Manager
par Helene
Publié le 9 mai 2015 sur Hotels
par un voyageur
Won’t stay again
Publié le 22 sept. 2024 sur HotelsRude front desk employees , charges extra for towels .
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Daniel, Thank you for sharing your feedback. We are truly sorry about your experience with our front desk team and your disappointment with the amenities charges. As per our policy, we offer certain amenities for a minimal fee, and we apologize if this caused any inconvenience. Your feedback is valuable as we strive to improve our guests' experiences. Your comments are invaluable in helping us enhance the experience for future guests, and we hope you will consider staying with us again for a more enjoyable visit.Sincerely,Hotel Management
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Halls smelled gross rooms looked small but it was alright
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Jason, Thank you for sharing your experience. We are sorry about your issues with the halls and room size. We appreciate your feedback and will use it to address these concerns for future improvement. We are glad to know that your stay was alright despite this. We hope to improve your experience in the future.Sincerely,Hotel Management
