Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2022 sur Expedia
Nice hotel, but too expensive for what you get. Not enough chairs at the pool. No airport shuttle and received wrong information from someone at the desk who gave us a number to call for a transportation service, saying it should be $15-20 (it was $50 $20 early fee - just take an Uber!)
Commentaires de Gestion de l’hôtel
23 mars 2022 par B.Lopez, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 12 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2022 par B.Lopez, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 17 mars 2018 sur Hotels
par Pierrette
Publié le 10 août 2017 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Hotels
It's my chosen location every time I come to the area
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Westin Lake Mary, Gestion de l’hôtel
Dear Sean, Thank you for making The Westin Lake Mary your preferred hotel when you're in the area. We always look forward to having you stay with us!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Westin Lake Mary, Gestion de l’hôtel
Dear Judith, Thank you for the feedback. We'll use this to elevate our guest experience and look forward to your next trip with us.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nicely appointed rooms. I am an executive housekeeper in another state. Because of this I am more critical of room cleaning. Overall room was clean, but they need to pay attention to detail and get things most guests won’t notice or look for. Overall I will stay there again
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Westin Lake Mary, Gestion de l’hôtel
Dear Sandra,Thank you for the insightful feedback. We will share this information with our housekeeping team and look forward to you staying with us again!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I enjoyed my stay. However the information literature needs to be updated. I discovered brunch is actually not offered at Shula's on Sunday.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Westin Lake Mary, Gestion de l’hôtel
Dear Juanava,Thank you for the insightful feedback. We will get with our food and beverage team to update the information given to guest and look forward to you next trip to The Westin!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Westin Lake Mary, Gestion de l’hôtel
Dear Lea Ann,Thank you for the great review. We hope to see you again in the future!
par un voyageur
Publié le 12 août 2024 sur Expedia
Rooms were small and tight one 2 elevators for the entire hotel and if you get stuck in another part of the hotel you might have a long walk to elevator just wasnt a comfortable place to stay
Commentaires de Gestion de l’hôtel
18 août 2024 par Westin Lake Mary, Gestion de l’hôtel
Dear Angel, thank you for the insightful feedback. I would like to apologize for any inconveniences you may have experienced while you were staying at our property. We would like to make sure all of our guest are leave our property more energized and more refreshed than how they came in. Please don't let this experience deter you from staying at our property, we hope to see you again in the future!
