Note fondée sur 879 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saint Robert
Publié le 22 sept. 2024
Close to lake and hotel was nice
Commentaires de Gestion de l’hôtel
25 sept. 2024 par RR , Gestion de l’hôtel
Hi Bryan,I am pleased to see you had a good overall experience and can't thank you enough for the 4-star rating! We hope to serve you again soon!All the best, RR
par un voyageur
Publié le 7 août 2024 sur Expedia
Property needs to be renovated
Commentaires de Gestion de l’hôtel
9 août 2024 par RR , Gestion de l’hôtel
Hi Kenyatta,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve our guest experience moving forward. I hope we have the opportunity to better serve you in the future. Thank you for being our guest and choosing our property. All the best, RR
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par RR , Gestion de l’hôtel
Hi C.A.Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR
par un voyageur
Publié le 4 août 2024 sur Hotels
The staff was all very kind and helpful. My daughter and i really enjoyed staying there.
Commentaires de Gestion de l’hôtel
5 août 2024 par RR , Gestion de l’hôtel
Hi Melody,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear that you enjoyed your stay and can't thank you enough for the 5-star rating! I will ensure your kind words are shared with our team members. We hope to serve you again soon! All the best, RR
par un voyageur
Publié le 2 août 2024 sur Expedia
Wonderful staff. great food at all the restaurants and fun pool area with bar and music
Commentaires de Gestion de l’hôtel
4 août 2024 par RR , Gestion de l’hôtel
Hi Sharon,Thank you for taking the time to review your most recent stay at our property. I am pleased to see that you enjoyed your stay and can't thank you enough for the 5-star rating! We look forward to serving you again soon!All the best, RR
par un voyageur
Publié le 2 août 2024 sur Expedia
Staff made everything easy
Commentaires de Gestion de l’hôtel
4 août 2024 par RR , Gestion de l’hôtel
Hi Terry,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, thank you for the 5-star review! We hope to serve you again soon! All the best, RR
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par RR , Gestion de l’hôtel
Hi Karen,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a good overall experience and can't thank you enough for the 4-star rating! We hope to serve you again soon!All the best, RR
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par RR , Gestion de l’hôtel
Hi James,Thank you for taking the time to review your most recent stay at our property. Your 5-star review is much appreciated, I am pleased to see that you enjoyed your stay! It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The hotel is extremely old and outdated. Make sure when you book you are in the main lodge. Some of the other areas look like a motel and should be two star rating. The manager at the front desk was extremely nice and let me move to the main lodge since Expedia doesn’t clearly specify when booking. I was able to leave because I refused to stay in the motel looking section and it doesn’t look safe. We had a large party and we had so many issues from no hot water, crack in toilet seat and someone’s butt was pinched, dirty sheets, weed smell, and the list goes on. I do not recommend this hotel.
Commentaires de Gestion de l’hôtel
1 août 2024 par RR , Gestion de l’hôtel
Hi Brittany,Thank you for taking the time to review your most recent stay at our property. I apologize for the poor experience you had with us and will ensure everything mentioned is reviewed and addressed accordingly. I hope we have the opportunity to better serve you in the future. Thank you for being our guest and choosing our property. All the best, RR
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Room was too humid. Clothes we damp by morning. Bathroom was not clean. Mold throughout the shower tile wall and basin. Soap was caked on the soap holder - further illustrated the lack of cleaning.
Rooms seem somewhat updated but hallways & the rest of the property does seem to have updated throughout the decades.
Commentaires de Gestion de l’hôtel
1 août 2024 par RR , Gestion de l’hôtel
Hi Erin,Thank you for taking the time to review your most recent stay at our property. I will ensure that everything mentioned is reviewed and addressed accordingly with the appropriate department heads. I hope we have the opportunity to better serve you in the future. Thank you for being our guest and choosing our property. All the best, RR
