Note fondée sur 813 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
4,5 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Mei,We're thrilled you took the time to review our hotel and thank you for giving us a perfect score. We hope to host you again soon.All the best,
5 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Evelina,We're thrilled you came to stay with us and we hope you will come back to see us again soon.Warmest regards
5 sur 5
par un voyageur

Publié le 5 août 2024 sur Hotels
This stay was simply to get a refuge from the tropical storm/hurricane Debby. Staff was great. Room was as we requested since my husband is on oxygen and can't walk far. Breakfast was delicious and the staff was exceptional. My only complaint was the blinds wouldn't open. Manager said the part was ordered to fix it. This will be my go to place from now on
Commentaires de Gestion de l’hôtel
12 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Carolyn,We're thrilled you chose to stay with us and you enjoyed your stay. Please come back to stay with us again soon.Best regards,
4 sur 5
par un voyageur

Ok but not

Publié le 5 août 2024 sur Hotels
The noise level in the hotel makes it seem like they forgot the soundproofing. Heard loud music, loud stomping footsteps, voices past 10pm and before 7am.
Commentaires de Gestion de l’hôtel
12 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Laurel A,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,
4 sur 5
par un voyageur

Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Teri,Thank you so much for choosing to let us host you. We hope you will return again soon.Sincerely,
3 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Jasmine,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAKE PARK.I would like to start by apologizing to you for not meeting your expectations. I am truly sorry you experienced these opportunities and I hope you will accept my apology. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,
4 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Sann, Thank you for taking the time to review our hotel. We sincerely hope you enjoyed your stay and we hope to see you again soon. Sincerely,
5 sur 5
par un voyageur

Publié le 29 juill. 2024
Staff was great,clean,safe an all around great experience!
Commentaires de Gestion de l’hôtel
26 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Cheryl, Thank you so much for your wonderful compliments towards our hotel and staff. We sincerely appreciate you. We hope to host you again in the near future. Warmest regards,
5 sur 5
par un voyageur

Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Erica,We're thrilled you came to stay with us and we truly appreciate you taking the time to review our hotel. Thank you for giving us a perfect score. We hope to host you again in the near future.Warmest regards,
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Alexis Starling, General Manager, Gestion de l’hôtel
Dear Ryneice, Thank you for taking the time to review our hotel. We're thrilled you enjoyed your stay and we hope to see you again soon. All the best,