Ratings based on 2,935 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Logan Village
Posted Oct. 17, 2024 on Expedia
The Breakfast was magnificent the staff were very nice
Comment from Hotel Management
Oct. 18, 2024 by Sincerely,, Hotel Management
Thank you for taking the time to tell us about your experience at the Peppers Bluewater Lake Tekapo. It feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.
by A traveller
Posted Oct. 17, 2024 on Lastminute
Loved the balcony in the 7-person apartment. Table and seating for 6 and a wonderful view.
Comment from Hotel Management
Oct. 18, 2024 by Sincerely,, Hotel Management
Hi Cory,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to serve you again soon.
by A traveller
Posted Oct. 14, 2024 on Expedia
Very comfortable
Comment from Hotel Management
Oct. 18, 2024 by Sincerely,, Hotel Management
Dear Gladys,Thank you for staying with us at Peppers Bluewater Resorts and for leaving a wonderful review score. I am very pleased to hear that you appreciated the location and convenience of our hotel. I trust you enjoyed your time spent in New Zealand We look forward to welcoming you again soon.
by A traveller from Pago Pago
Posted Oct. 11, 2024 on Expedia
Comment from Hotel Management
Oct. 12, 2024 by Sincerely,, Hotel Management
Dear Apassara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A traveller
Good location, great food, poor room
Posted Oct. 10, 2024 on HotelsThe food and location of the property was excellent, massive shoutout and thanks to Aaron for making the extra effort in the kitchen!
When arriving in the room however, there was quite a bit of dirt and hair that wasn’t cleaned, additionally the saftey bar attaching the latch was not secure at all
Comment from Hotel Management
Oct. 12, 2024 by Sincerely,, Hotel Management
Thank you for taking the time to write us a review during your recent stay. We are extremely sorry for the unpleasant experience you had due to the poor cleanliness of the room during your recent stay with us. It is unacceptable, and we take full responsibility for it. We assure you that we have implemented new measures to ensure that our housekeeping team adheres to the highest cleaning standards, including conducting regular training and audits. We value your feedback and hope that you will give us the chance to redeem ourselves and provide you with the exceptional service our guests deserve.
by A traveller
Posted Oct. 9, 2024 on Expedia
Great views. Large upstairs area. Clean and tidy
Comment from Hotel Management
Oct. 9, 2024 by Sincerely,, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A traveller
Posted Oct. 2, 2024 on Expedia
nice accomodation
Comment from Hotel Management
Oct. 5, 2024 by Sincerely,, Hotel Management
Hi Jonas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A traveller
Great location, just average experience.
Posted Sep. 30, 2024 on HotelsThe location is lovely, but for a resort like this the experience was poor. Arrived an hour after checkin time and our room was still not ready, and then when trying to get some cutlery to our room, was told this couldn't be done - I'd have to come to the restaurant and pick it up myself. Not an easy feat for someone with a knee injury.
Comment from Hotel Management
Oct. 1, 2024 by Sincerely,, Hotel Management
We appreciate that you have taken the time to share to us your experiences. It is always our pleasure to have you as our guest. We regret to know that you were not satisfied with your stay here in our hotel. Rest assured that we will share this to the management, as we strive to provide you the excellent service that you deserve.We hope to serve you again soon.
by A traveller
Posted Sep. 29, 2024 on Expedia
Nice property for a family traveling staying. Good location for stargazing. Recommended!
Comment from Hotel Management
Oct. 1, 2024 by Sincerely,, Hotel Management
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon.
by A traveller from Ridgeland
Posted Sep. 27, 2024 on Expedia
Very nice hotel with a cozy room and bed. The staff were all very friendly and helpful.
Comment from Hotel Management
Sep. 27, 2024 by Sincerely,, Hotel Management
We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you. We also hope your stay was comfortable, and you had easy access to everything you needed.We look forward to welcoming you again soon.
