Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful accommodation
Publié le 15 nov. 2024 sur HomeAwayBeautiful home and attentive host
par un voyageur
Safe haven in a storm
Publié le 22 oct. 2024 sur HomeAwayPerfect for our family of 5 and 2 dogs. Like a home of our own. This is our go to for Lakeland!
par un voyageur
Family
Publié le 14 sept. 2024 sur HomeAwayProperty lived up to its advertisement. Lovely home for my family to stay to visit our Florida family. Host was great.
par un voyageur
"Overpriced, invasive, and poorly maintained—beware before booking."
Publié le 3 sept. 2024 sur HomeAwayMy recent stay at this rental property was disappointing and fell significantly short of expectations, particularly given the price point. One of the most concerning aspects was the presence of a camera focused on the pool area. As someone whose work involves handling sensitive information, this intrusive setup severely restricted my ability to work on the patio, which was a key reason for choosing this property for a working vacation. When I expressed my concerns, I was dismissively informed that hotel pools also have cameras—a response that failed to acknowledge the very different nature of a private rental home.
Even putting aside the privacy issue, the overall condition of the property was far below standard. The pool was in a deplorable state, with visible peeling, deformities, and general neglect. To make matters worse, there were cigarette butts and other trash scattered around the pool area when we arrived. We took it upon ourselves to clean up the mess, hoping to avoid any misunderstanding about our responsibility to leave the property clean. The hot tub was even worse, appearing green and gross, and when I inquired about its condition, I was told that the property didn't advertise a hot tub/spa and therefore wasn't responsible for its functionality or cleanliness. This level of disregard for basic upkeep and guest experience was shocking.
Additionally, while the surrounding area wasn’t specifically advertised as anything special, given the premium price of this re
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
The cameras and their locations are clearly located in the listing. It is an insurance requirement that rentals with pools have cameras overlooking the pool. I'm sorry you failed to read the listing, that's not our fault. Yes, hotels and every short term rental you will book has a camera on the pool.
Secondly, it was mentioned in the listing that there were several small spots in the pool where the finish was missing, this by no way affected the performance or indicated that the pool wasn't clean. Nobody has had an issue with this until you.
Finally, if you have an issue with a housekeeping issue; let us know, we take care of things. Housekeepers make mistakes; they are human: They fix things when things happen. You were looking for a.way to get out of the booking from the time you stepped on the property.
Since this booking we had the time to refinish the entire pool. This was on our to do list but the house was never empty long enough to get it done. I encourage future guests to read our reviews, look at current pictures and not judge us by your review as it's grossly inaccurate. Have a good day.
par un voyageur
Beautiful
Publié le 16 août 2024 sur HomeAwayThis is a very nice property and well maintained. It was very convenient for our family get together and have already booked it again for our next trip.
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
And we bought the heater so the pool and spa will be heated !!!
par un voyageur
Great vacation house!
Publié le 19 juill. 2024 sur HomeAwayWe had a wonderful stay. We especially loved the layout of the house. The kitchen and dining room are in the center of the house. There are two living rooms and two bedrooms off of each. This was perfect for our group so that the younger kids could play video games and watch what they liked in the one living room while the “grown-ups” could have a separate area to get away or go to bed early and not be disturbed. We also really liked the different access points to the pool area (3 doors go out to the pool area). The pool has a nice waterfall that runs on a timer.
The owner was quick to respond to any issues. The washer and dryer were high quality and used every day. There were also some board games such as a Lakeland Monopoly game that added a nice touch. The fridge was a huge hit with the kids. It has a camera that you can see inside and a touchscreen with games and some drawing/art capabilities. The kitchen is well stocked with pots and pans, dishes etc.
We would definitely stay again!
par un voyageur de Belle River, ON Canada
Quick Trip to FL
Publié le 8 juill. 2024 sur HomeAwayWe enjoyed our peaceful time at the home. The home is very well kept - the rooms, the kitchen, the shared living spaces are all very welcoming and comfortable. The area is quiet, and we barely heard any neighbours the whole time we were there. The pool does need some repairs to the bottom surface, but otherwise super clean and refreshing. We spent most days outside in the pool from sun up to sun down. The patio furniture needs some attention - I'm sure it's hard to keep things nice for long during the hot damp summers, but the cushions definitely need an upgrade. Otherwise, everything was nice. We brought our family dog with us, and she enjoyed the fully fenced in yard. Some of the automated messages were incorrect with regards to the garbage procedures, but the host was quick to respond and provide updated/accurate instructions.
par un voyageur
Beautiful place
Publié le 24 juin 2024 sur HomeAwayIt was such a cozy home that we have never been experienced before with stocked kitchen. There was quick response's from the owner and feeling of safety.
par un voyageur
Listing was NOT accurate
Publié le 5 juin 2024 sur HomeAwayListing and pictures are not accurate. The owner tried to make excuses and tried to address discrepancy but really did not do a good job.
Pool is not well kept - there are chunks of cement missing at the bottom so you have to be careful not to trip as you walk in the pool / 1 Bedroom had a Twin size bed instead of Queen size bed / Front lawn had old broken furniture the whole time we were staying in the house / Mailbox was broken and the metal door was just hanging open exposing the mail.
I would not recommend this location, but that is just my experience.
Commentaires de Gestion de l’hôtel
22 juin 2024 par VrboOwner, Gestion de l’hôtel
Would not host this guest again. They complained about everything when the pictures described the home accurately. Please check the other reviews. This is a 500k home in an excellent neighborhood. This is a prime example of you cannot please everyone no matter how hard you try. We offer full refunds to anyone who walks into our homes if they don't like it, you don't have to stay.
par un voyageur
Beautiful home
Publié le 9 mai 2024 sur HomeAwayThe beds were amazing
