Note fondée sur 320 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Very well kept hotel for its age. Not a lot of space inside so would not recommend for colder months.
Commentaires de Gestion de l’hôtel
29 août 2024 par McKayla, Gestion de l’hôtel
Thank you for your review and rating! We hope to see you again! The colder months are the coziest here at the hotel!
par un voyageur
Publié le 17 août 2024 sur Expedia
Liked the area, you could easily hear next door taking showers, also missed a tv , but luved our own patio!
Commentaires de Gestion de l’hôtel
23 août 2024 par McKayla, Gestion de l’hôtel
We are so happy to read you enjoyed your stay in our Garden Room! Our second floor, where you booked your stay, is home to our 1922 rooms, which have stayed very close to the original, here you will find the walls thinner and the space tighter. We do understand the historic feel is not for everyone, which is why we added on our third floor in 2012, introducing modern amenities to our hotel, such as sound proofing insulation. We hope to see you again, for another great experience!
par un voyageur
Publié le 10 août 2024 sur Expedia
Extremely dirty. The level of hygiene upkeep at this facility was awful awful awful. The breakfast was low quality. Will not go back.
Commentaires de Gestion de l’hôtel
15 août 2024 par McKayla, Gestion de l’hôtel
Wow, I am so sorry to read you had an "awful" experience with us. We hate we were unable to address your issues while you were with us, if we had been aware, we would have loved the opportunity.
par un voyageur
Great, Relaxing Stay!
Publié le 5 août 2024 sur HotelsOur experience overall was fantastic! The entire staff is super friendly and professional. Oh, and the dining here? WOW! The ONLY critique we have is the limited parking. They really ought to consider marking a reserved spot for guests of the hotel. When we returned on an early Saturday evening, the restaurant customers took up 90% of the spots and we wound up in the gravel overflow.
Hotel guests should have preferential treatment for parking.
Commentaires de Gestion de l’hôtel
6 août 2024 par McKayla, Gestion de l’hôtel
Thank you for this wonderful review and rating! We are so happy to read you enjoyed your stay with us, found our staff friendly and professional, and your dining experience was a WOW! Our parking lot is most certainly tight, and we are working on addressing that!We hope to see you again!
par un voyageur de Asheville
Publié le 31 juill. 2024 sur Expedia
We enjoyed our stay. The staff was very nice. There were some cobwebs in the room, especially in the windows, but the bathroom and linens were clean. The restaurant across the street was amazing. Be careful in the lobby; the flooring isn't level. Overall, a great place for a good price.
Commentaires de Gestion de l’hôtel
7 août 2024 par McKayla, Gestion de l’hôtel
Thank you for your review! We truly hope to see you again for another wonderful experience at our historic hotel!
par un voyageur
Charming stay
Publié le 29 juill. 2024 sur HotelsCharming stay in the middle of the woods in a lovely lake. Great food options
Commentaires de Gestion de l’hôtel
6 août 2024 par McKayla, Gestion de l’hôtel
We are thrilled to read your stay was charming!! We truly hope to see you again.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Amazing stay at one of the most relaxing places my wife and I have ever been
Commentaires de Gestion de l’hôtel
9 sept. 2024 par McKayla, Gestion de l’hôtel
Wonderful! Thank you for sharing your wonderful memories with us! We hope to see you again!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
There was a lack of information regarding the check-in process and restrictions. There was no consideration for guest hardships, so I had to check out on the same day and return home.
Commentaires de Gestion de l’hôtel
6 août 2024 par McKayla, Gestion de l’hôtel
I understand your feedback and apologize for your experience. However, we do have policies in our hotel, and those are shared with each of our guests before making their reservations. I am sorry we were unable to accommodate you and your group, but the room you booked is a double occupancy room and would have only been available if you had selected 2 guests. We tried to accommodate you best we could, and are sorry we couldn't do more.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
It was great. We stayed in the Lodge. Just needed a lighter weight blanket rather than the heavy quilted bedspread.
Also more non slip mats going fro parking to Lodge.
Commentaires de Gestion de l’hôtel
6 août 2024 par McKayla, Gestion de l’hôtel
Thank you for this 5-star rating! We are so happy you enjoyed your stay with us. Our staff are very accommodating and understanding and would have brought you a lightweight blanket upon your request. We will most certainly address the safety of others approaching our building. Thank you for your feedback, we hope to see you again!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Great get away location was close to a lot of places
Commentaires de Gestion de l’hôtel
6 août 2024 par McKayla, Gestion de l’hôtel
Thank you! We hope to see you again for another great stay!
