Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Birthday Celebration
Publié le 23 oct. 2024 sur HomeAwayWeekend with children and grandchildren to celebrate my wife’s bday - kids’ mother, grandmother and rock of our family. The accommodations were excellent for family and provided a wonderful place to gather together while providing opportunity for personal space.
par un voyageur
October Stay
Publié le 9 oct. 2024 sur HomeAwayHouse was great, clean, and functional. Well equipped and we enjoyed the heated pool/hot tub even in October.
par un voyageur
Family Vacation
Publié le 18 sept. 2024 sur HomeAwayThis house was amazing and perfect off a large family get together. The amenities allow for plenty of entertainment without having to leave. Cannot recommend this enough!
par un voyageur
Great getaway, great layout, great for families!
Publié le 12 sept. 2024 sur HomeAwayWe loved this house! The layout was perfect for our getaway with friends that included multiple families. Having 4 king size bedrooms with attached bathrooms made it perfect for a group family or friend vacation getaway. Additionally, there were enough other rooms for us to have the kids all in comfortable sleeping environments. The house was well stocked and had a lot of great things for families to enjoy. The owner was extremely responsive and communicative, which made everything very smooth. We could walk to the beach and a cute coffee shop and take a short drive to anything else we needed. We would definitely return!
par un voyageur
Michigan Mates
Publié le 7 sept. 2024 sur HomeAwayThe house was great. We had 11 adults and a 9 month old. Everyone had a great time. The outdoor area is wonderful and we used the screened in porch a great deal. We loved it. Beds were very comfortable. Walk to the beach wasnt bad but with all our beach stuff decided to rent a golf cart to make it even easier. Kevin was a great host-very responsive to all my questions. Great property!
par un voyageur
Spectacular property
Publié le 26 août 2024 sur HomeAwayOur extended family gathered to celebrate my parents' 60th wedding anniversary and this home was perfect. Our group of 13 ranged from age 13 to 81 and was comfortable for all. The house is beautiful and well-equipped, with ample room for us to spread out (screened porch, pool house, upstairs den).
The hosts were very responsive to inquiries while were were there. Would highly recommend.
par un voyageur
Publié le 15 août 2024 sur HomeAway
My family and I have been planning this trip together for a few years. When we booked the house initially, we were informed from the host that VRBO had double booked the home and we had to change our week. Coordinating this trip was timely and took effort. The host emailed me ,with several options, so we had to change our week or find another home. Upon arrival to the home, it was hot, in checking the termostate, it was blank. I reached out to host via text, no response, so I called and he implied that nothing could be wrong as they were just there. After providing pics a service person was called and arrived promptly to fix. Per the contract it states to do a walk thru of the home and provide and damages noticed, which I did. Again, it was implied that his family was there the week before so how can this be. After providing a pic of the hot tub, which was green, he also stated that is the way it is to look. Service was called, it was drained due to poor water quality and fixed. Also upon arrival the bedspread in upstairs master has blood on it, and the coffee makers were stored with old grinds and all. The home was not cleaned to our standards, who relies on a cleaning crew to ensure the property is ready for the next family. Overall we did have a great time, being together, great location but not worth the amount charged for the week. Communications with the host made us feel very unwelcomed. I would not rent this property again.
Commentaires de Gestion de l’hôtel
22 août 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the review and feedback. That said, certainly some of the issues noted did occur during your stay and for that, we truly were apologetic. We do our very best to ensure every guest that stays with us has a great experience during their time at the house, but unfortunately issues can arise in between and during stays.
As most of our 5-star reviews state, we were very quick to respond and address issues as they were brought to our attention, often communicating within minutes and delivering fixes within 12 hours, when a contractor was needed (hot tub and a/c). In terms of the booking error, we did extend a significant discount to book a different week, which was accepted.
We’ll take this feedback as an opportunity to improve our processes and ensure our cleaning service is also made aware of some gaps in their service (coffee grounds in coffee maker).
Although we’re disappointed your stay didn’t meet your expectations, thanks again for sharing your experience.
par un voyageur
Lovely Lakeside Retreat for 8 Adults and 7 Children
Publié le 7 août 2024 sur HomeAwayWe enjoyed having many sitting areas in which to relax. Plenty of space. The pool and pool house area were great. We had everything we needed to entertain the children. The house was well stocked and at a picturesque location. Within walking distance to beach. Amenities were copious and varied. Quick response from owner's when questions were asked. We had a wonderful stay and would definitely rent it again.
par un voyageur
Beautiful Home would absolutely recommend
Publié le 25 juill. 2024 sur HomeAwayWe had group vacation at this beautiful house and we not only in love with the spaciousness and beauty of this homes but the little touches here and there was the icing on the cake. There were sound machines in every room and little fans. The pool had floats and was pristine. We had 7 kids, so the bunk room was great. The owner was amazing, super responsive and nice. We would absolutely love to stay here again, and will try to book it for next year.
par un voyageur de Midland, MI
Great time in Lakeside
Publié le 22 juin 2024 sur HomeAwayWe had a wonderful time staying at Kevin and Ellen’s house. Great house, great pool, well equipped for cooking, swimming and going to the beach. Will go back if there is an open date that works for us.
