Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,9 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 6 sept. 2024 sur Hotels
This is a very basic hotel. But despite the many shortfalls
( like no toilet amenities, breakfast was just eggs and bread, no wifi in rooms, hotel is on the main road so it is noisy) I can still say that I made a good decision to stay in this hotel.
They communicated well with me prior to my arrival so they made proper arrangements for my hotel transfer. They also hooked me up with a local guide for tours. Staff was helpful.
The local guide the hotel contacted for me was VERY good. His name is Abeje Mengesha. His WhatsApp number is +251 92 160 0830 He is college educated and is very knowledgeable. He is very kind and genuinely enjoys sharing his knowledge. He has a very good eye and loves photography. He took lots of pictures and videos of me. He also speaks very good English so I really enjoyed our interaction. In Ethiopia, most guides have thick accent and speak broken English.
Having a great guide made all the difference as I was able to overlook the shortfalls of the hotel.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest services , Gestion de l’hôtel
Dear Teresa Evidente,We are very sorry for the shortfalls and for not exceeding your expectations. We take your review seriously and your feedback will help us improve our services. Kind regards, Team Bete Serkie,
par un voyageur
Unbelievable
Publié le 21 août 2024 sur HotelsThe host was incredibly nice. The room was specious and clean. We thought we might not get the hot water in the shower but there was hot water! The room rate was very low from an international travel standard and it even included a nice breakfast.
par un voyageur
Top spot
Publié le 10 mars 2023 sur HotelsI cannot praise this place enough. The room was big, clean, comfortable and a lot cheaper than some of the posher hotels further down the road which probably didn't offer much more. The staff couldn't do enough to help and the hotel not only looks good but it is ideally situated in the centre of town.
Commentaires de Gestion de l’hôtel
11 mars 2023 par Guest Services at Bete Serkie Lalibela , Gestion de l’hôtel
Dear Mark, Thank you very much for taking the time to give us such great review and all team members at Bete Serkie are very happy to see such great feedback. All the best,
par un voyageur
Publié le 17 févr. 2023 sur Expedia
Very nice and attentive staff. The property is spacious and clean.
Commentaires de Gestion de l’hôtel
18 févr. 2023 par T, Gestion de l’hôtel
Dear Raul, Thanks for taking the time to write us a review and we appreciate your feedback. All the best,Guest Services Team Bete Serkie Lalibela
par un voyageur
Publié le 29 mars 2020 sur Hotels
par un voyageur
Fully recommend
Publié le 24 sept. 2019 sur HotelsWe spend nice time here. Hotel staff was very, very helpful and kind. We got a new room because of bad wifi comnection and problem with flush . Breakfast was delicious. In front of the building there are a lot souvenir shops.
Commentaires de Gestion de l’hôtel
28 sept. 2019 par Kidane , Gestion de l’hôtel
Dear Mariusz,
Thanks for taking the time and giving us such great review.
Wish you all the best!
par un voyageur
History and courtesy
Publié le 28 mai 2019 sur HotelsGreat breakfast. Amazing location, very close to the churches.
The staff walked us to the restaurant to make sure we found it. The same person was waiting for our return, ready with candles to supply lighting during one of the many power cuts.
Commentaires de Gestion de l’hôtel
5 juin 2019 par kidane , Gestion de l’hôtel
Dear Guest,
Thanks a lot for your review and reviews will always help us work hard on improving our services.
Bets regards,
