Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family Vacation
Publié le 17 août 2024 sur HomeAwayThis is a lovely property. Very much enjoyed our stay. Location was great. The beds were not as comfortable as we would have liked. Otherwise a great place to stay while in Grand Bend.
par un voyageur
Nice place
Publié le 9 août 2024 sur HomeAwayVery comfortable and clean place
par un voyageur de Niagara-on-the-Lake, Ontario, Canada
Great house in Grand Bend
Publié le 22 juill. 2024 sur HomeAwayThis is a great property. It's a short walk to the beach, and grocery stores and other services are not far away. The property is great for a large family or group. Everything was super clean and comfortable. The kitchen is really well stocked with all the utensils you could want. There's even a cart to take your stuff to the beach, and lots of beach toys for kids.
There's no negatives to this property. It's great.
par un voyageur
Spacious home, great location but wasn’t cleanly
Publié le 6 juill. 2024 sur HomeAwayWe were a little disappointed about the cleanliness/neatness of the home upon arrival. We found dead bugs and dust on windows and window sills, kitchen counter was left dirty with sticky substance, fridge was found with crumbs/ stains, kitchen garbages left with garbage. We had to clean a lot of it ourselves unfortunately. When we complained about this to the owners and asked for cleaning fee refund, we were denied.
We will say however the home is spacious and great if you are a large group. It is also a close walk to beach and main strip which was convenient.
Overall, we loved visiting grand bend, but will likely not stay here in the future.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the feedback. Matters that were brought to my attention on your arrival were provided an immediate response and you and your husband were thankful.
Upon checking out on the last day, you requested a refund on the cleaning fee charge. I provided immediate response and hoped we can discuss further but you did not respond.
Kitchen counters were clean (proof photos requested no response), garbage had a single dry plastic wrapper from a new paper towel placed into the holder.
A couple dead bugs outside in the window grill is something that can occur in a cottage close to the water. Our cleaners do vacuum in the window seems.
Has a host we thrive to do our very best to provide outstanding accommodations for our guest and cleanliness is one of the qualities we stand firm on. Please try to be more honest in your feedback as we take it very serious.
par un voyageur
Great long weekend
Publié le 16 juin 2024 sur HomeAwayHad family up for long weekend. Beautiful house. I had a lot to do. Wasn’t able to enjoy as much as I wish. But the family did.
Great location!
par un voyageur
Great stay!
Publié le 22 sept. 2023 sur HomeAwayI had a great time at Paul and Jen’s place. The house was clean and spacious, instructions for check in and out were clear and the place is a short walk to the beach. We encountered a minor issue upon arrival, but Paul was extremely courteous and prompt on his replies. Would definitely stay here again.
par un voyageur
Great location for a family/friend vacation!
Publié le 28 août 2023 sur HomeAwayGreat home perfect for a family/friend vacation. Wonderful location, tons of space to hang out and kitchen was well stocked.
I made some suggestions to the owner regarding having beds made upon arrival and providing linens and towels without an additional charge. I think most guests would expect that with their fee so that should be a given, not an add on.
I provided some other suggestions that would easily make this location a 5 star and the owners seemed receptive. It's the attention to details that impress guests and will keep them returning year after year.
Thanks for making our family vacation so memorable! Grand Bend is awesome and this location is close to everything!
par un voyageur
Blue Coral Cottage
Publié le 20 août 2023 sur HomeAwayThe house is a good size, very close to the Main Street and the beach. Nice area. Information about the rules and regulations of staying at this property were not communicated in a timely manner. Found out two days before arriving, that bedding and towels were an extra fee, document outlining expectations of the guests sent the day before. Many items should have been disclosed on the website so we could make an informed decision. Guest were required to supply their own face/wash cloths, only one garbage bag supplied, the TV had lots of apps on it but you could not access a local channel. The stove/oven was in rough shape, every time we opened the refrigerator we thought the door was going to fall off, the dishwasher bottom rack was missing a wheel. We have only stayed at one other home with VRBO so perhaps our expectations were high.
Commentaires de Gestion de l’hôtel
24 août 2023 par VrboOwner, Gestion de l’hôtel
Appreciate the feedback, this helps us make informed decisions and provide better uptodate accommodations for our guests. Linen fee have since been removed. All beds will be met fully dressed with fresh linens upon each guest arrival.
We hope to have you back for a visit.
par un voyageur
Family Vaca
Publié le 19 août 2023 sur HomeAwayProperty was clean. Location location location! Near beach and near restaurants. Lots of room for entire family. Would definitely recommend.
Commentaires de Gestion de l’hôtel
24 août 2023 par VrboOwner, Gestion de l’hôtel
Thanks Karen. Please return back, was a pleasure to host you.
par un voyageur
Great place for a visit to Grand Bend
Publié le 14 août 2023 sur HomeAwayProperty was clean and fit everyone very comfortably. It is in close proximity to everything you need. Nice to have access to wifi, Netflix and other television programs. We enjoyed the outdoor deck space in the evening, especially the gas fireplace.
We would highly recommend visiting their property for a visit to Grand Bend.
