Note fondée sur 280 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juill. 2019 sur Expedia
De passage pour 1 nuit nous avons apprécié les lieux, l'accueil, le petit déjeuner, le calme de la chambre, et la piscine. Il y a aussi un jacuzzi qui devait être très sympa car il est resté occupé tout le temps de notre pause piscine 🙂
par JEAN-PATRICK de Neuchâtel
Bonne adresse
Publié le 24 août 2015 sur HotelsEtablissement très bien placé, près de nombreux restaurants, propre et bien tenu. Surprenant aussi loin de la civilisation.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
I stayed here in July 13-14 and I woke up to use the restroom when I turned the lights on I found out a lot of roaches everywhere!! In my personal stuff and toothbrush, terrible experience ! I contacted the front desk and they said they would report the issue. I have pictures.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your cleanliness expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,ManagementBest Western Lamesa Inn & Suites
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Overall great option in the city of Lamesa, very clean and modern looking. All facilities worked and kept clean. Room was clean and comfortable with all the need necessities. Breakfast was hot, filled and staff was there keeping up with needs. Quiet and felt safe, had gas station and a few food options with in walking distance. Felt like the best overall looking and feeling hotel in the city. Highly recommend staying there. Also bonus friendly neighborhood cat visits the parking lot for cat lovers.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
par un voyageur
Publié le 10 juill. 2024 sur Expedia
I’m more disappointed with your service. I was not warned in advance that a $200.00 fee would be applied to my CC on top of the hotel bill, that I have to wait 7 to 10 days to be credited back!
par un voyageur
Do not stay during the first weekend of the month!
Publié le 9 juill. 2024 sur HotelsIf your going to Lamesa during the first week of the month be warned you will be asked to leave your room for 3-4 hours so they can remove and clean the A/C unit
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nicole, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
par un voyageur
Publié le 28 juin 2024 sur Expedia
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2024 par Managment, Gestion de l’hôtel
Dear Jerry,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Best Western Lamesa Inn & Suites
