Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel agréable avec bon rapport qualité prix
Publié le 8 mars 2019 sur HotelsCharmant petit hôtel de bungalows dans un parc magnifique et très tranquille.
Globalement il commence à être un peu vieillissant mais le personnel se donne beaucoup de peine pour l'entretenir.
Pas forcément facile d'accès si vous n'êtes pas motorisé mais visiblement c'est plus ou moins pareil pour la plupart des hôtels de Lampang.
Il mérite largement une note de 4,5 sur 5 en tenant bien sûr compte du rapport qualité/prix (environ 60 chf/nuit sur hotels.com)
par Patrick de France 60
Excellent rapport qualité prix
Publié le 6 août 2016 sur HotelsEnvironnement superbe. Chambres très confortables disséminéés dans la verdure. Excellent petit déjeuner.
par yohann de Aix
Beau cadre mais chambre vieillissante
Publié le 23 févr. 2015 sur HotelsBeau cadre mais chambre vieillissante
par MaudC
Publié le 24 août 2014 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de REUNION
Propre et un peu trop loin de la ville
Publié le 21 août 2014 sur Expedia
Pour : Environnement, le calme
Contre : La cuisine au restaurant
Emplacement : Un peu loin de la ville
Si on veut être au calme, endroit idéal
Propre et petit déjeuner copieux
par un voyageur de Bordeaux
Hotel calme, propre, cadre junglesque
Publié le 9 sept. 2010 sur HotelsCet hôtel est très beau, bien entretenu, service parfait.
Le petit dej en bord de rivière est très agréable.
Par contre, le Buffet du soir (en supplément) est cher.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Lampang, Gestion de l’hôtel
Dear Suzanne,Thank you for staying with us and taking time to share feedback. We are delighted that you enjoyed the hospitality. We look forward to welcoming you back. Best regards,Lampang River Lodge
par un voyageur
Relaxing resort
Publié le 17 juill. 2024 sur HotelsRelaxing place with nice pool. It is far from Lampang but can get a taxi in. There was some construction in the low season (July) and walkways could do with an upgrade but overall a nice place to relax. Other than the pool not too much to do at the resort other than relax. Interesting wildlife, turkey like birds, roamed the peaceful grounds.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Lampang Lodge, Gestion de l’hôtel
Dear John, Thank you for staying with us and taking the time to leave a valuable review. We are delighted that you enjoyed the hospitality. We look forward to welcoming you back. Best regards, Lampang River Lodge
par un voyageur
Publié le 12 juill. 2024 sur Expedia
I reserved a Lanna Superior room with a King Bed two weeks before I arrived. At that time, a total of 4 rooms were shown as available. I notified the property I would be arriving late.
When I arrived, I was put in a room with two twin beds. When I stated I had reserved a King bed, they simply moved two twin beds together in the room. at 189 cm and 100 kg, a twin bed is too small for me. The bedframe creaked all night, and there was a 5-6 cm gap between the beds, making it impossible to lay next to my GF.
So, instead of upgrading me to a room that had a King Bed, they downgraded my accommodation. POOR BUSINESS PRACTICE! The next morning, I spoke with the property manager; they moved me to a better room, but I had already spent a sleepless night, and my trip was ruined - too tired to do what I had planned the following day.
Though this is a lovely place, the management does not comprehend the issue. They rented more rooms than they had available for my type of room, and instead of equal to/better than change, downgraded my room. No commitment to change the policy, train the staff, do anything different.
When I discussed this with the property manager, it went nowhere - waste of time and breath. I cannot recommend staying here for this reason.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Lampang River Lodge, Gestion de l’hôtel
Dear David, Thank you for staying with us and taking the time to leave a valuable review. We are deeply sorry to learn about your unfavorable experience as our guest. Please allow us to explain further.Our front desk team typically manages Lanna Superior rooms with King Beds very effectively, ensuring that room availability accurately reflects on booking platforms. As part of our standard procedure, once an issue arises, we promptly upgrade the guest to an alternative room type with a king-size bed to ensure their satisfaction.Unfortunately, during your arrival, there was a lapse in internal communication, resulting in certain protocols not being followed. To prevent such occurrences in the future, we have increased the availability of king-size beds within the Lanna Superior room category to better accommodate booking volumes. We’ve also emphasized to staff the importance of paying closer attention to this matter to ensure the best accommodation experience for our guests.We sincerely apologize for any inconvenience this may have caused and hope you will give us another opportunity to regain your trust. Best regards, Lampang River Lodge
par un voyageur
Peaceful Get away
Publié le 3 juill. 2024 sur HotelsNice relaxing place, good pool, breakfast fine, dinner ok. In the off season nit many people, so can get deals. Lovely grounds are generally well kept, though the construction techniques used seem amateur, e.g the,walkways. There was someinor construction with pipes whike we were here. Good price in iff season, june july.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Lampang, Gestion de l’hôtel
Dear John, Thank you for staying with us and taking the time to leave a valuable review. We are happy that you enjoyed the stay. We look forward to welcoming you back. Best regards, Lampang River Lodge
